Peatson's Heating and Air Conditioning Ltd.

Don't call anyone else. Peatson's is the best. The service and staff are pleasant and professional. I purchased a furnace several years ago and today, Joey fixed my 20 year old air conditioner. He was great !!!Wayne, you have great people on your team. Thanks so much !!!!!

Had an air conditioning issue and a technician was here within the hour. You can't ask for better then that considering that we are in the middle of a heat wave. Any time we have needed Pearson they have been there for us. I highly recommend this company!!!!

Maybe you should start with driver training! Watched this guy drive in with no regard for anyone else!

Purchased a new furnace & AC in 2011 from Wayne McCracken (Owner). He was so friendly and approachable during the sale. Starting in 2013 I had to call once a year because either my furnace or AC broke down. One year they both broke down. In 2019, I called Wayne to provide feedback on the York products and he told me he didn't want to hear it, he sold me a warranty and it always got fixed for free. A broken AC was not an emergency and I was lucky the tech came out even to look at it on a weekend. I replaced everything so I wouldn't have these difficulties but Wayne felt it necessary to raise his voice and treat me like a child. If I was irate when I called him I would understand but I'm a business professional. Save your money and go with any other company. Peatson's was great before Wayne took over. Too bad he doesn't care about clients unless he's selling them something.

20 years ago when I got my first air conditioner I had great service from Peatsons. Now I question their services and integrity. I get charged $124.00 when for 2 days my unit was not working. Miraculously when the tech “checks” my unit outside by himself. There’s nothing wrong. He turns it on and works fine. Won’t go into details with what I think happened. But this unit is under warranty. I was told clearly. It was under warranty and would not be charged.

Honest service good people. Just make sure you understand the entire process. Wasnt pleased with where they located the exhaust for the furnace outside the house but not a deal breaker. Highly recomend.

We originally had a Gas Technician appointment between 9am and 1pm. I called at 1pm and was told he would be here shortly. Well he never showed up and didn't call us to say he wasn't showing up, nice! We called back the next day and Peatson's told us they are sending someone the next day. This time 2 technicians showed up and had the job done in 50 minutes. Two weeks later received the invoice, we were charged 1.5 hours labour for each technician, a total of 3 hours for a 50 minute job. Good work but it would have been nice if the company was more upfront with what seems a minimum or flat rate charged for the work being done.