Forest City Pool & Patio Inc.

We're now starting our 4th year with our pool, patio and driveway. Yesterday we were sitting on our back porch and pretty much simultaneously said you know

We were looking for a new pool company after the one we previously used went out of business. Forest City Pools was the only one who responded in a quick and courteous manner. Though we had to wait a few days for them to come (it is the middle of summer, so expected), they completed the repair job professionally and we are very happy with their work. Their rates, from their provided price list, are reasonable.We will definitely use them again in the future.

Our decision to add an in-ground pool to our property and lifestyle was something we investigated thoroughly with care and caution. A pool is a considerable financial investment that requires a tremendous amount of knowledge and expertise to ensure proper design, professional installation and reliable maintenance. We are delighted to say that Forest City Pool and Patio met all of those requirements and more.From our first meeting with owner Marcus Brunner, we developed a sense of trust in his knowledge and professionalism, and confidence in his company’s reputation. When we were introduced to Travis, who would advise, design, measure and layout the location of our pool, we immediately recognized his integrity and ability to address and accommodate any and all issues we faced as rural homeowners.And then the dig began.Excited to watch the process and anxious to manage our own components of the build meant that we were on site daily interacting with the crew over all aspects of the installation. What can we say about Cole, Jose, Todd and crew leader, Jeff? They were awesome!! It was obvious from day one that these men operated with an efficacy that only comes from years of working well together.There was a rhythm to their work that demonstrated their skill and proficiency. No time was wasted. No mess was left behind. The guys were knowledgeable, friendly and respectful. Jeff was always aware of weather, organizing and co-ordinating arrival of materials and trades, while maintaining safety for all. We were so very impressed by this crew and deeply appreciative of their work.Thanks to all at Forest City Pool and Patio…you definitely made a splash with us!

FCP installed our pool 25 years ago. They did a great job on the design and the build. Since then they have provided service, repair and replacement as needed, always promptly and professionally. Markus and his team have been great to work with. I recommend them without hesitation.

Markus and the team at Forest City just finished installing our new in-ground pool and patio area, exceeding our expectations. This company hands down delivered top notch service, design and communication. They have the knowledge and experience to handle anything that comes up while delivering a quality product. Thank You again Markus and crew for creating endless memories for our family.Cheers,Chris and Jen DeClark

My family would like to thank Markus and his entire staff at Forest City Pools & Patio for an amazing job the entire team created in our backyard. The level of professionalism every step of the way from our initial meeting, the pool design process, pool construction, and educating us on the pool functions day to day.The attention to detail and efficiency of the Construction team was top notch! We appreciated the open communication with time lines and handling of all the permits. Thank you guys for doing a great job bringing our pool & backyard together.Thank you Markus... You have an exceptional company & staff, and we are very happy that we trusted our pool experience with you.Darren & Erin House - Ingersoll, ON

We had our pool installed more than two decades ago, Markus and his team have provided us with regular ongoing service, with excellence and attention to detail.At all times, his staff have been receptive to all of our concerns and questions related to the equipment and maintaining a safe and clean pool. We converted to a salt pool two years ago on his advice and could not be happier.Without hesitation I would recommend for city pools for their service, attention to detail, and excellent customer service.We had their weekly service until we converted to salt, and the only downside to switching is that we no longer get to have his team come by our pool weekly.

Our pool was installed in 1993. The only people who we trust to look after it is the staff at Forest City pool and patio. There are other companies out there but the service and attention we receive is amazing. There is Angela, my main contact who solves my problems, Lukas who does my water samples, Markus and Ann Marie and the crews that look after pool openings and closings. We choose to stay with Forest City because of the service they provide. We trust them and they have never let us down.

We had a great experience with Forest City Pool. We had very difficult conditions to build on at our property, and we were happy that we had so much attention & expertise provided to us before during & after our build. Shortly into our hillside build we realized how much experience Markus & his crew brought to the project. We met with Markus & Ann Marie for consultation & advise several times during the project to make sure everyone was on track. And Jeff and the rest of the crew showed big results each day they were at our house once the build started. Now that we have completed the process & look back we are so happy we chose a company with 30 years experience and could take the whole project from beginning to end. The pool has added so much fun & relaxation to our yard. And the landscaping they did was an awesome addition.Thanks Again Everyone,Also now that the new season is hear, thank you for opening our pool so quick we have used it twice already.Dave & Margie

Amazing customer service and very helpful people! Markus has helped us out a lot with our pool. We moved into a new house with an exisiting pool and we were having troubles with the pool pump. We contacted Markus and his company and they came out and recommended we change to a salt water pool which has saved us a ton of money with no longer needing to purchase chemicals and he's been super helpful with helping us get our pool up and running! We have also used this company for our weekly water readings to help maintain our pool water quality and it's been a wonderful experience. Highly recommend them!!