Mike Chronopoulos Desjardins Insurance Agent

I was fortunate enough to have an agent named Thais from this office to initially help me get information regarding auto insurance. I had a unique situation and even without me committing to Desjardins as an insurance provider yet, Thais gladly gave me the information I needed. She was very pleasant, courteous and communicated well with me through the phone and email. She guided me on getting supporting documentation to help me get a good rate considering how expensive premiums could be here in Toronto. I was won over by her excellent customer service. I did not get to interact with any other agent in this office but I will gladly recommend this agency to others just for the fact that Thais did a phenomenal job! I will definitely reach out to her again in the future for other insurance needs.

I had a positive overall experience for getting rental insurance. The representative I interacted with, Argilena, was very helpful and responded promptly to all my emails.

Very professional and cordial service. They always help me find the best solution for my needs. Highly recommend.

I had a very smooth and straightforward process getting my auto and property insurance with Desjardin. The agent, Argilena, is quite knowledgeable and very helpful, answers her emails rather quickly and pays attention to details.

I have been working with Argilena who has been knowledgeable and very patient with me and my questions regarding condo insurance. She provided excellent service.

Quyen made it a breeze to get up with my car insurance last week. I'd like to thank him and his team for their professionalism, candor and quick turnaround times, it was a pleasure getting set up with you Quyen and the Desjardin team.

I had a positive experience with Argilena, she resolved all my doubts and helped me with all the information I needed, honestly she was very patient and kind... thank you

I chose Desjardins and stayed at this company because Diep Quyen (Erik) is a caring agent and even remembered my birthday to call me happy birthday. A great agent i ever had10 stars if i could

I am not sure how Desjardins has not been sued for their gross incompetence and lack of communication.A few months ago they cancelled my car insurance without notifying me. They had sent a piece of letter mail that was returned to them because they used the wrong postage “notifying me” that they needed a copy of my licence that hadn’t changed. When they didn’t get my licence (because the letter never made it to me) they sent another piece of letter mail letting me know they cancelled my police that once again, was returned to their office. They had my email, phone number, home address, emergency contacts, and more means of contacting me but they didn’t.Their mistakes resulted in me unknowingly driving without insurance for months and I only noticed when I realized they stopped taking money out of my account.I now am stuck paying almost double my original premium because I have a gap in my insurance due to this company being unable to put a stamp on an envelope.Save yourself the time and money and go with someone else!!! I am with Aviva now and although my premium is high, they provide full coverage and they email you if a letter mail communication is returned to them.

From getting the initial online quote, to arranging payment option with the office, took all of 15 minutes. The agent was pleasant, professional and extremely cautious.