Family Focus Medical Clinics - Joseph Howe Drive

I came here on a Friday at 4.37pm and I was told that the clinic closes at 4.30pm and the doctor had left. Meanwhile it says they close by 8pm on the map.I came back on Saturday at 11.40am and I was told that the doctor for shift 1 stopped accepting patients at 11.30am and I will have to come back by 1pm before I can see the next doctor. I asked if I can wait in the clinic and was told I can’t. I wanted to asked how is the process like and if I have all the is required but was told to just still come back.I came back by 1.30pm and was told to pick a number and wait, when it got to my turn I presented my insurance plan and was told they don’t accept it here which seems inaccurate. I called my provider and they said it up to the clinic to accept or refuse it.The receptionist said I can still see the doctor for $50. I was just angry because she should have told me since instead of wasting my time here.She said afternoon shift doctors stop attending to patients by 4pm and clinic closes by 4.30pmWas just upset.

(I've been there 11 times)They can not be held responsible for the amount of us who need to see a doctor, they are only rated on the clinic overall. I have had to wait in a line 2 hours prior to opening, sure but again, NS Healthcare lack of family doctors. The staff were very efficient and offered information despite being overwhelmed with patients. Once it was my turn i was greeted kindly and spoken too with respect. I found the front end staff delivered exceptional service. The exam rooms are standard & clean in my personal experience. The physicians were professional and kind. I didn't feel rushed and appropriate medical service was always delivered. That's why I said 5

I am a newcomer to Halifax and not familiar with the health system in Nova Scotia yet. After so many failures to get in walk-in clinics, I have realised all I have to do is to confirm opening time and have a luck. I ran into this clinic at 1pm(the exact opening) on Tue, it was already full. However, I made sure the opening time for the next day, and went to the clinic 30 mintues ahead of it, so I got it. Staff and a doctor were great. It can be brutal but, they are efficient and I would thank this clinic.

Yes there is a long wait (but this is not just a problem that they are facing, every doctor is booked fully). The system they have in place actually allows for same-day appointments and does not make you wait forever to not even get to be seen. Dr. Jack is incredible. Even though the waiting area is packed, she is thorough and makes sure to get your medical history plus your symptoms to come to a diagnosis you are satisfied with.

Worst walk in click in Halifax. My wife left her job today and went for them at 8;40 AM June, 05 they said to her , we didn't have afternoon doctors and was around 10 people when she arrived there.

I have been here over the last 5 years. The doctor I seen here was amazing and I'm pretty sure he saved my life. I'm going again today and hope to see Dr Djame. With the pandemic we are lucky we still have the Joseph Howe clinic. It's worth the wait when you get help

today i went to the superstore to see if i can see a doctor but guess what there doors where closed at 2:45pm already , and dis-interested to see me , what kind of poor dept is this ????

Healthcare in NS is broken and many physicians rotate in and out of walk-ins so there's no point in 'reviewing' the long waits, the knowledge or empathy of the staff, or even the outcome of the visit. This clinic was clean, had a reasonable amount of seating, and is conveniently located inside a grocery store and next to a pharmacy (literally three steps away). They have signs now to take a number before you register however it would make more sense to have this near the front so there's no fight through the door. It would also be helpful to have signs outside the door that indicate there are shifts for the walk-ins (i.e. 10am-3pm and then 5pm-9pm). I would suggest a rule whereby seating is reserved for patients and not the three other family members who choose to stay with them (children excluded obviously) and don't even go inside the room with them. I liked how they had a radio playing to numb the silence but more reading material would have been nice (and not advertising pamphlets from pharmaceuticals).

My doctor here aplarently sent me an email stating he was leaving t his practice here, after he just moved here from the UK and he left. Not his fault canadian health care left him with no other option. Ive been through 3 or 4 GPs in the last 5 years. None want to stay in NS or Canada. Thanks Canadian govnt for mispending our money.