liv.rent

the site wants all your information up front. so if it doesnt work out they can use/sell it. they make you sign a disclaimer/terms to even cancel part applications. all are signs of a bad company. biggest scammers these days are rental agencies. canadians lost over 120 million last year alone.

I'm a first-time landlord, and decided to try this out, as I felt it might help renters feel comfortable knowing they weren't walking into a scam, and for me it was comforting to know that applicants' IDs were verified and credit checks easy as a press of a button. The fact that I couldn't show my place until 3 weeks later and now with so many people applying remotely, this app was invaluable! I ended up renting my place out within 9 days of posting (without even having to show it), and the electronic contract signing was just a critical part of the process I couldn't do without.However, a BIG part of the experience was the personal attention and guidance I got from Curtis, who did a whole hour Zoom walk-through with me, answered questions within hours if not minutes when I asked by phone or email, and even followed up on my experience unprompted to arrange another zoom call to hear all the feedback I had from using the app! I am beyond impressed with the customer service!There are definitely improvements that can still be made to create a more seamless experience, but I find the core functionality of this platform absolutely crucial to being able to find a tenant with confidence, in addition to giving me an instantly professional platform from which to operate. There is nothing else out there like this, and with this kind of reach in Vancouver, and I really look forward to some of the new functionality (like PAD payments) and improvements that are sure to come in the future!

Great & Fast Response Customer Care. Highly Recommended for Landlords and Tenants Alike. Paula spend 45 min on advising me how to do my best to rent out my room.

I had the pleasure of using Liv.Rent for the first time and the total experience has more than surpassed my expectations. I have had great support from Curtis and his team towards setting up the online ad for my Rental Property and guidance with Rental Inquiries on the platform. My property rented within 3 weeks of publishing and the background checks for prospective tenants was a great feature for me. I look forward to using it again when the need arises.

Nathalie provided excellent service in explaining the features and functions of the website through the complimentary information session. She was helpful in providing a little bit of listing insights for my particular listing. Highly recommend using this website for a one stop shop to manage your rental property.

I am a Landlord that owns a unique property with comparatively higher rental rates, looking for niche market tenants. Liv.Rent's representative, Jackie Wong has helped me by bringing her experience and problem solving skills to the table. Highly recommend the Liv.Rent platform and resources available.

We have recently become landlords and in the business of renting. It has been an eye opening experience to learn about the various aspects of the rental processes. The process of Dual Identity Verification establishes trust between renters and landlords. As a landlord, I could reach lots of verified renters upon my identity being verified. In this regard, we have become familiar with LivRent and in particular with Leanne Cheng (2 listings). Leanne has been very helpful and super patient to guide us throughout the listing process from start to finish and evaluation of potential tenants. Leanne will go above and beyond our expectations to match what we looked for in our tenants. Leanne is very professional, concise, knowledgeable and offered a number of suggestions without leaving us in grey or dark. She suggested we use the feature listing which was very efficient with a very good price. Leanne always responds to our emails promptly. LivRent we found is a very thorough ONE STOP PLATFORM starting from the proper application, evaluating potential tenants (Identity verification, Trust Score, Credit Check, Trustworthiness, Income to rent Ratio & Court Record Verification), and the details of Tenancy Agreement with Addendums. Electronic signing is very helpful. We are really thankful to work with Leanne, very outstanding customer service and appreciate all her dedicated efforts. We will certainly use LivRent in the future (Stress Free - we will give another 5 more stars ⭐⭐⭐⭐⭐ to Leanne & the LivRent Team) and highly recommend their amazing service.

so far, so very good. i just got three info sessions rolled into one (which opened up my afternoon) and there was no wasted time. the graphics were good as were Nathalie's explanations. i appreciated her fact-based review of my listing and her recommendations, which i will put into action today. the service itself seems a godsend to landlords, of whom i am one, and maybe to tenants, too. i look forward to seeing if the site actually brings me a tenant!

This was the first time I used liv.rent and it was amazing. It was very seamless and allowed me to get a sense of the person applying to be a tenant. The customerservice was excellent. I can’t imagine ever going back to other rental sites. Leanne was amazing and walked me through many processes that were new to me. The ability to vet suitable renters and produce contracts that reflect your specific unit was incredible.

At the beginning I was a bit frustrated because I provided all my information and none was replying to me, however, I wrote on the support chat and the manager Paula Azevedo took the time to replied and also called me to answered and clear all of my questions, she’s so committed with customer, love the way she treated me.