Ongles Merveilleux

I’ve been a longtime customer at this salon (25 yrs on a monthly basis for refills and pedicures). The last time I was there was by far the most unprofessional and humiliating experience I’ve ever had anywhere in my life. I simply asked to book my next appointment with someone new and the owner went off on me and had the whole salon staring at me without anyone intervening to stop her. Aside from this one incident there have been multiple unpleasant and unprofessional instances and I have had enough. There are many other salons close by that appreciate there customers and treat them with respect, I recommend you check them out before going here.

I’ve been doing my manicure and pedicure for many years. The service has always been amazing. I highly recommend you won’t be disappointed.

Very offending experience, Nancy is very agressive with your hands and just getting her to remove my nail extension and do shellac on my nails was so difficult. She kept saying my choice was a disaster and i should have kept the extention. I did not want to. Im paying for it let me get what i want to. At the end she charged me 51$ and i still left 15% tip. For shellac and horrible service.

Nancy always takes proper care of my nails - I always leave satisfied!

Worst service experience ever!I strongly do not recommend this place!I got a shellac done on Thursday and after 2 days everything started to chip off.Called Nancy (the owner) because she was so busy instead suggesting to pass by to take a look, she gave me an appointment on Monday.I showed up to my appointment, Nancy and her receptionist started to argue and were extremely rude.The reason why it chipped off, it’s because on of her employee applied shellac on my cuticles.After all Nancy didn’t care about the situation and didn’t suggest to fix anything or to find a solution.I’m not a type of person who leaves bad reviews but this time I had too because this salon don’t deserve anything. They don’t care about their customers and that’s unfortunate.If I can rate less than 1 because of their behaviour and their poorly customer service. Instead finding solutions, they are excellent at arguing.

The best, I always go there.

Worst place ever. DO NOT GO THERE!!!Just came from getting a pedicure and the nail polish is horribly applied. I asked the girl if she could take a look at it and she told me that after applying the coating it should be “blending”….. when ti was all done it still looked bad. + my nails or not equally cut…She basically told me : I have no time I am busy … A lot of people today. Than she turned her back on me and walked away leaving me there on the chair. I told her I wasn’t going to pay the full price and she told me that I need to pay it still…I never had such a bad service…WORST PLACE TO DO YOUR NAILS…Even a 1 star is being generous.

I came to my appointment which i took before an engagement party i am attending same day. An appointment i took a week in advance. Nancy, the owner who shows the rest of the employees how to treat customers, took a client without an appointment and canceled mine, claiming she did call to know if i am coming 5 min before my appointment and when I did not answer (driving to the salon) she canceled me 5 min before my appointment. I crossed the street, “Ongles Spa Kylie” - who gave me a spot immediately - saved me. NOT COOL ONGLES MERVEILLEUX. YOU ARE SO VERY REPLACEABLE U KNOW? lol … I did say i was in trouble and that my appointment was booked a week prior!! they did not care a single bit. I came 3 weeks ago and had a terrible service. But i said maybe its just Nancy having a bad day, came for a second chance and - people trust me - it really looks like she is having a bad year not just a bad day. Rude and careless, thankfully they all are masks on with a barrier separating you from them, so u sont even get to understand all the rudeness cause you wont hear it, you ll just feel it and see it.

First time doing shellac manicure and it turned out very nice. I had Johanne and she is very friendly, and professional. Color of shellac is E82.