K C Enterprises Ltd Timber Mart

The customer service and knowledge of the people working here is five star. They are helpful, and can answer questions and make insightful recommendations about any project you're working on. Highly recommended.

For years I really liked KC, but lately I have had very poor customer service. I bought and paid for a shed almost 2 weeks ago and was told it would be delivered early in the week. After phone calls I was told it would be delivered today, but after 3 more phone calls and 6 hours I am still waiting! Although I have not been rude my last phone call was met with rudeness and when I mentioned I was waiting around all day for this shed and needed to pick up groceries for dinner I was told they wish they had that problem. Not something you should be saying to customers!Also ordered basement stairs 2 weeks ago and was told this week they would be done in 3 or 4 days and installed right after. Now they aren't going to be ready until Monday and they want to install it later next week when I'm not here.It sucks being a customer and made to feel like you are an inconvenience to their business. To stay in business make your customers feel like they are important, honor your time lines and don't be dismissive or you may find your customers will shop elsewhere.

I had SPECTACULAR service this morning from Keith at KC Enterprises. Purchased paint/primer at Rona Lagimodiere on the weekend but needed the cans shaken. They told us any Rona could do it for us. Took it to Rona in Gimli near our cottage at 8:30 in the morning. Mine was the only car in the lot. When I took the paint in and requested it be shaken they refused! Against store policy to shake painted purchased elsewhere. It was even the Rona brand! When I asked where to take it the cashier suggested Home Hardware or KC Ent. I went down the street, told Keith at KC what had happened. He grinned and told me they'd do it no problem! He even carried the cans back to the car for me. We no longer have ANY INTEREST in shopping at Rona again. All of our business will be going to KC Ent. Customer service says it all. P.s. the ear's of Rona's manager will probably be ringing for a bit since my call! Can anybody imagine an employee sending a customer to their competitor to have their own brand of paint shaken???? Thanks Keith.

Unfortunately no access for a power wheelchair! You’d think a hardware store which sells lumber would build a small ramp to get in the door. My wife went in and askedIf there was any other accessible entrance because he couldn’t get through the front door. He said “oh”. Needless to say I’ll gladly go to Rona or home hardware in Gimli or Winnipeg beach where they have an accessible entrance

Unfortunately Google will not let me post a zero star rating. Have lived in Gimli for 5 years now. Two summers ago the Windows Guy" from KC Enterprises came in the pouring rain to measure our house for new windows. Promised to get back to us by the end of the week with a price but nothing further from him. This past summer we again went to KC and told the counter guy who I believe owns the store our experience. He seemed shocked that happened and said the quote must have got 'misplaced' and took our name

The staff at K.C. are always knowledgeable and helpful. I know that when I go there that I will get expert advice on whatever project that I am working on. Love not having to go to Winnipeg to by Cloverdale paint.

Not just a great local business for the Interlake. They have a level of customer care that should be a model for any business anywhere. Reasons to love KC: 1) Friendly, extremely helpful team with plenty of experience to tackle the many random questions I throw at them 2) Delivery of items can't be beat 3) If they don't have in stock, they swiftly find it and get back with pricing and availability 4) Dependable

The staff was fantastic and helpful.They were accommodating to a unusual request that helped me a lot.The owner/manager came along was rude and snarly to his staff and to a customer.Needs to work on public relations skills.Would rate zero if I could.Will never shop here again.

Great staff, very helpful. And the prices are very reasonable. Very clean store.

The staff are very friendly and knowledgeable. I found them to be a great help. I would highly recommend this store. A++