Residence Inn by Marriott Toronto Mississauga West

Loved our stay. Super clean, fully renovated room, several options breakfast Our thanks for a great stay! I highly recommend it.Thank you for all the young ladies who worked on March 3rd and 4th for your good hospitality

DO NOT WASTE YOUR MONEY! RACIAL PROFILING AND TERRIBLE SERVICE! The worst place I have stayed in! The staff is not friendly. The room we stayed in had a sofa bed and there was the biggest blood stain on the mattress. We asked for the mattress to be changed and they claimed to be ordering a new one yet never gave us credit or attempted to solve the issue. Not to mention we got charged $56 for a blow dryer that was never used. Keep In mind that room was occupied immediately and we got charged 3 days later. I assume this was a racial profiling. I have stayed in various hotels including Marriott’s and have never experienced such poor customer service and treatment. The staff lies when asked questions, the cleaners do nothing but change towels and kitchen trash bags only when asked one a week. We slept with the same sheets for 10 entire days. The front desk staff are only welcoming until you are an official guest. The only plus is the elder lady at the restaurant she was wonderful otherwise I would never recommend this to anyone I know or anyone looking to book.

Hotel staff is friendly and hotel clean. You can enjoy a swim in the pool which is cool and refreshing or bbq outside in the sitting area. Breakfast served is nice and on a rotation so you are not always eating the same thing. Lots of different food to choose from. Everything is well kept and clean. I was extremely happy with my 12 day stay in this hotel. I'm sure I will be back at some point.

Overall The Hotel was good cleanliness wise, location and room service. The only con about this hotel is that we requested for a bigger room but they did not accomodate us in the bathroom the sink tap was behind a bit so water was not going to the drain and coming to the countertops.

Recently had a stay with this property, had to mention one of the best stays I had, Residence Inn is surely making sure each guests are anticipated. As new immigrants in canada, this was our first hotel experience in canada and was definitely worth it. *Sampath* from housekeeping really helped as a lot whenever we need him and gave us a lot of advice as we are newcomers which helped a lot..great guest service really satisfied…

5 stars to Nancy at the bar! Nancy has a way of making you feel right at home even though (in my case) I was across the country.The staff are friendly and professional, the house keepers do a phenomenal job & all employees make cleanliness their first priority.My suite was spacious and fitted with everything I needed for a 12 day stay.Thanks!

Very clean rooms. Very nice Breakfast. Wish they had better coffee. Wish they had a better bourbon selection. Nancy at the bar was great!