LMC Healthcare Barrie

I have had excellent care from Dr. Hani Alasaad, endocrinologist, for years now. He has helped me to bring my cholesterol under control and has been kind and helpful in answering all of my questions. I am grateful.

I keep getting declined for an appointment. Blood sugars are high and cannot get them down. Please don't tell me to email them because I have. Email me with a phone number so I can talk with someone. Not a good system at all.

I have cancelled an appointment via email and it was communicated then i got a charge for a no show appointment? Scammers

Not very impressed as I try to call there and I cannot get a live person, my pharmacy has sent a request for a refill one month ago with no response. I'm on this medication for the rest of my life and yet I always need to renew my prescription and last time pharmacy gave me a month and now again no response. So why have a phone number if no one can talk in real time.

The lousiest staff who dont answer their phoneMy daughter had communicated that she will not be able to make it prior to and they sent a no show bill

Not very senior friend due to online booking only, actually its ridiculous....Reception staff rude and not flexible in helping at ALL! What kind of Dr. office has no phone to book an appointment option? Im actually dumbfounded.

It's impossible to get hold of a live person they informed me about 3 weeks ago that I had an appointment I knew nothing about this and to get blood work done they said they would send the paperwork to life labs in Innisfil but never did,I am completely fed up with this nonsense they sent me another email with an appointment for January 2024 still can’t get hold of anybody to speak to,I am not wasting anymore time with this company and I know what their reply will be to contact them by email or call but here we go again called can’t get to speak to anyone this is a nightmare

The worst clinic I've been to. Took me over 6 months to get an appointment with them. Dr. Salam does not listen to anything you tell them. I told her that I was having low blood glucose levels in the morning and during the night. She told me that she does not believe me and changed my insulin dose to higher, and now I have even more low glucose events. The team constantly forgets to email me my documents for blood work. If I ask them to sign a paper for my health benefits, they either do not respond to my emails or forget to send me the signed paper. They constantly forget to tell me when my next appointment is. I can go on for hours about the horrible experiences I have had with this clinic...

Pretty useless clinic and staff. Can’t get an appointment with Dr. Alasaad for over ten months. Constant high blood sugars, doctor has reached out multiple times to their office, and so have I but no response. Sure, just let you patients continue to have blood sugar issues and go into DKA. Useless clinic, useless staff, useless doctors. Just close the clinic.

I absolutely have no unkind words for my endocrinologist. The operations and management of this location is HORRIBLE. Took me multiple emails without response to book an appointment which was mistakenly booked for in person and supposed to be over the phone. When you call you cannot speak to someone over the phone, so be prepared to email ONLY with little to no response. I have within the first year of being a patient 6+ different Diabetic Educators. Be prepared to be tossed around and have to retell your health goals and struggles. I am very upset to be looking to transfer as Dr. Alasaad has been wonderful. My only excuse for front end negligence and lack of employee retention is they took on too many patients. Unsure what is going on but if you are transferring I would consider options, as I wish I was able to transfer back to my North York Endo and willing to travel verses the headache of actually booking an appointment with a stable diabetic care team who knows my health history.