Trillium Health Partners - Queensway Health Centre

Staff were friendly and someone to direct you every step of the way. Security at the entrance directs you to the Covid Screening folks, who then direct you to Registration (take a number), who then direct you to your appointment location. The Surgery Clinic requires check in and check out the desk and has a large waiting area with washrooms and parking pay machines in the same area. Round about located near entrance for drop off and pick ups. I gave it a 4 because I didn't like that I had to drop off my test sample to Lifelabs in the building beside it.

Dr. Sharon Kim in the fracture clinic is amazing. Hyper efficient yet kind and even very funny! I hope to never fracture anything again but if I do I'd want her to follow my injury again!

Very good hospital- Professional staff- Very clean , even the washroom everything sanitized- There appointment on time- Everything under control- The staff very nice- The diagnostic Imaging very professional and you can get appointments very soon for CT scan if you are under emergency case- The only issue the parking lot too small, but the building new parking lot

Horrible, abusive nurses. Treated me and my baby horribly when I gave birth back in 2017. The nurse was so rough with my newborn, even while giving him a bath. When I asked for another blanket because I was cold, she said no. The breastfeeding clinic nurses were also rude and disgusting. Literally SHOVED my newborns head into my breast. He was crying so hard.Never again will I step foot in this place.

Waiting here in DI for over one hour. Every other patient has been in and out and I am still here. Literally the only one in the waiting room. I pulled number 60 from the ticket dispenser when I came in and they are now serving 72 when the next person walks in. I’m convinced all the technician are on lunch but no one is admitting that.

I have been to the ER for my children, they thoroughly assessed and evaluated each situation. And have consistently treated them effectively. The staff and doctors were incredibly kind and knowledgeable.

Pretty decent and curteous staff. Went for a WSIB speciality assessment floor 3. Urgent care. Seating is good. Waiting areas are clean and tidy. Ample of parking. (paid)

The worst service ever. I came for emergency. They didn’t what kind of pain I’m in. There were many people who felt pretty okay. I was in a deep pain for more than 24 hours. I couldn’t breath and I was moving barely. And when she called my name I came then she said the last name it wasn’t mine. And I asked how does it work as I came then because I’ve got an emergency. And some people still okay so you have to manège and ask first is it extremely bad or the situation is pretty ok. After that she said: “it’s not the chair for you. Don’t you see how many people sit there.” So looks like if you come with a pain of finger and another one comes bleeding there gonna stay in the same line. More than that they gonna yell at you show you your place.

Not sure what scam this MRI clinic is running but they have been repeatedly calling me even though I’ve never been here nor do I live anywhere close to this place. I politely finally called them back to ask why they keep calling me and for them to stop as I’m not a patient, and the receptionist very angrily barked to me to tell her my first name last name and date of birth (???), not addressing anything I’ve said. I let her know I’m not going to give her my personal information but I’m happy to give her my phone number so she can check why I’ve been called as I’m NOT a patient she again yells to me “First name, last name. I have to verify your information before I can tell you why I’ve called.”Their admin is clearly disorganized, has no idea what they’re doing, and this angry woman just barks orders to people on the phone with zero decorum and doesn’t even bother trying to listen to what the person on the other side of the phone is saying.Disgusting behaviour, cannot believe people who work in healthcare can have such terrible attitudes for no reason and it’s no surprise they have literally 2 stars lol gross

Where the parking lot is bigger than the hospital and the emergency always temporarily closed". How does this serve the people?"