Pet Valu

Incredibly helpful and friendly staff. I forget the Supervisor/ Manager’s name. Very great experience.

I come here often to pick up supplies for my cat and dog and the staff are always friendly and knowledgeable. Today I was picking out cat toys and a staff member kindly pointed me in the direction of some silvervine options. My cat has been obsessed with them since I brought them home! Thanks!

Very friendly staff, but I was dog sitting a dog I don't know really well and was so worried he was going to steal some of the stuff at dog-level on the floor. I will assume it's intentional to have stuff so close to a dog's nose (and mouth!), but it made me nervous.

Very convenient location, great hours and staff are always helpful.

Going to avoid this location from now on. The staff are generally friendly and helpful but I bought a $50 RC Pets Harness. After putting it on my dog I noticed immediately it would not stay to the size I adjusted it to and would loosen as my dog walked, making it unsafe and useless. I brought it back for a refund and the staff member had to ask the manager to authorize the refund and he refused to even though the item was barely used and defective.On top of that I find their selection lacking sometimes I haven't been able to find clothing in my dog's size even though she's medium. They have also been out of the large bags of food so I find this location just isn't worth going to especially having to find parking.

It was my first time at this place. I do not have any pets, and I just went to buy some cat litter for a friend. The store was very organized, and there were lots of items and selections in all aisles. Products seemed to be a good quality, and staff were friendly. The store is a lot bigger than what it seems ftom outside.

I just want to say that the customer service at the Spring Garden PetValu is one of the best in the city!! The staff that work there are ALWAYS very knowledgeable, friendly and professional...I feel we should support smaller businesses where customer service is EXCELLENT! So, if you can choose to shop here for your pet supplies, I encourage you to do so!!

We used to shop here regularly before we got priced out of the city, and loved it. Friendly staff, they ordered big items for our business and they arrived fast and with a courtesy phone call, I wish I was still closeby.

Convenient location, huge product selection, EXCELLENT and super helpful staff! They usually have what my diva cat is looking for, and if it is not in stock in that store they will move inventory from another store. They also provide online ordering with shipping or in-store pick-up; I have used this service and it is uncomplicated.

Such a lovely pet store. The staff are super helpful and very knowledgeable about their products. And their prices are very reasonable. I've bought items like dog kennels, beds, and harnesses there and they weren't any more expensive than equivalent items on Amazon. But unlike Amazon, it's easy to get refunds and exchanges.