U-Haul Moving & Storage at 17th St

Propane isn't 7days a week (they're false advertising)+ they refused to fill due to cold weather or not having a prt or someone even if you called ahead they would lie and say they had someone when they didn't. Also their online price was listed cheaper and they raised it around 30cents/ltr

Overall the experience was ok, nothing to REALLY complain about but just some poor decision making / planning on Uhauls end.The sales rep was friendly and did everything I had asked and could expect from him, all good on that front. My criticisms though are: 1) there is no customer parking in their lot, 2) I had reserved a dolly and blankets but upon arrival someone the night prior “needed them” so my equipment was given away, 3) I have no idea why you would give someone a truck that has less than a quarter tank of gas, no matter what distance they are travelling, 4) I did the online check in but essentially went through the check in process again inside with the associate, seemed like a waste of time.Overall it was fine, got what I needed from them, wasn’t a horrible experience just not as refined / organized as expected.

I would give a negative rating for all of Uhaul if I could.Someone extended the reservation of the person before me at the 6 avenue location, so I was left with no truck. Was also told starting that day, they will no longer be a Uhaul dealer. I was then sent to 17th street over 20 minutes away in order to get the same size, leading to higher mileage and higher gas cost. At this location, the person helping me added our information to the wrong reservation, about to give us a 10' vs a 26'. The whole pickup process took way too long. With the previous mixups and delays, I wasted 2 hours of precious moving time when it was already a very time restricted timeline. Uhaul representative was not able to give me any type of credit worth all this trouble. I will never use Uhaul again and will never recommend or advise anyone to use them.

if a customer return a vehicle with gas below the mark when he receive a vehicle, you guys charge $0.65 per km, and if somebody returns the vehicle with gas above the mark, you guys refuse to compensate.I pick the vehicle with 50% gas in the tank and return with 75% gas in the tank,

Stopped in to rent a small trailer for a couple days early on Boxing Day. Guy named Devin helped me pick out a trailer that would be adequate for the job. Devin was knowledgeable about the various trailers, polite, friendly and he took care of things quickly so I could get on with my day. Upon returning the trailer, again Devin was there and quickly took care of everything. Very nice this u-haul location has great staff like Devin.

I would give a negative rating if I could. Horrible customer service. The guy at the desk had an awful attitude . Van was filthy. Van's cabin was filthy. Mainly U-hauls' gas policy is made to confuse customers so they can charge you more money. They give you 1/4 tank of gas and then when you return it (especially after hours return) they would say gas was low and they would charge whatever they want to with $30 service charge. Guys please rent a vehicle from the place where they give you a vehicle with full tank so you return them with full tank. no confusion... I would not go to this place or even rent a vehicle from U-haul ever again..

Cody was amazing stayed late helped me remove the trailer even during a huge storm ty so much !! This location is awesome!

Omg they have no idea what they are doing, because on their lack of professionalism they almost killed us and the others around us on the hiway.

I have booked an uhaul pick up truck online for moving and confirmed via call. On moving day they said truck is not available. I did not have back up plan. I cant call some last minute. I was left with no help on that day. Do not book an uhaul for moving purpose. They are worse. I wish there was an option to choose 0 star.