Concord Truck Repair

STAY AWAY! You WILL be scammed out of your mind by low estimates while pricing increases by the hour!1)Braking issue-Fixed2)Alignment-Job incomplete (wanted more $) still pulls one way.3)Tail gate-Job incomplete (wanted more $) for additional parts/labour.4)Tail gate frame repair-Job incomplete (tailgate unfolds only in certain positions)5)Wiper/washer-Job incomplete (passenger side doesn’t clean).6)Roll up door-Job incomplete, needs force to lift towards top.7)Oil leak-Ignored (wanted 2k more) yet was on original work order.8)Tailgate rubber bumpers-Ignored (more $) yet was on original work order.Freddie provided an estimate of $6,500+hst (see txt) for the above work order. IMAGEI told Freddie this is fine and to go ahead. I made it clear to him that I didn’t want to exceed this amount due to truck being an older 2007 model and has a resale value of 15-20k. He did come back to me in txt stating he will need additional 3-400 for a hose and 700-100 for a hoist. I agreed (see txt). IMAGEFinally I went to pick up the truck March 1, 2023 and was struck with a never agreed upon final amount of $9,986.98 + hst!, which I had to pay to get my truck back. Upon paying for my truck I noticed several issues which I’ve already mention in the list. Truck was dropped off again on March 10-13, 2023 but saw no improvements.Most of the work either incomplete or ignored which means thousands more needed to be dumped. I have a separate estimate given afterwards from a reputable and established mechanic shop that shows proof that Freddie did not satisfactorily provide the agreed upon service.Also, I was told work would take 2-3 days, ended up taking 7 plus 3 more in which I spent 3k in truck rental fees. This was 3x the expected amount.Concord truck repair, aka IPN is an incompetent and untrustworthy establishment. Again I can’t stress enough, STAY AWAY!

Scammers, Fred gives you a price on the phone and he keeps changing it even if the truck is not worth the repairs. The work that he did is garbage, I took the truck to another mechanic to fix again! Not honest at all. Stay away if you value your time and money. If this helps one person I will be very happy.

I was very pleased with the service I received, and I would definitely recommend this shop. Friendly and pleasant people. Quick service. Great price. I'll be coming back for sure!

Thank you guys for talking such a great care of my RAM 2500, very professional and very knowledgeable. High level of expertise, attention to detail. I will recommend you to my colleagues.

Came here based on a reccomendation from a friend for new tires. Was pleased to be offered the same discount and low rate for installing the wheels on the rims!! Will definitley reccomend to other people!

Amazing service, professional, and friendly . He came in on a Sunday for me for a quick service. Much appreciated. Highly recommend.

Quick and easy service. Had an issue with my truck and was able to get it diagnosed and fixed in 1 visit! Owner was very helpful.

Great service! The owner helped me get a new set of tires for a great price and put them on the rims for next to nothing. Better prices than Canadian tire, Costco and Walmart! Will reccomend to all my friends.

Fred was a very professional truck technician and as the business owner took the issue into his hands. He delivered excellent customer service and repair in a timely matter. I would suggest Concord Truck Repair to every truck owner.

Came here because of the positive reviews i saw online....seems like he pays for them. His service is way way overpriced , definitely not coming back. I would recommend anyone to look elsewhere to spend their hard earned money