Arc'teryx Montréal
293 Reviews
- Wednesday10 AM–8 PM
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–6 PM
- Sunday10 AM–6 PM
- Monday10 AM–8 PM
- Tuesday10 AM–8 PM
About the Business
Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx | Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies
Contacts
Website
Call Us
+15143152052
1515 Sainte-Catherine O #001-745, Montréal, QC H3G 2W1
Hours
- Wednesday10 AM–8 PM
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–6 PM
- Sunday10 AM–6 PM
- Monday10 AM–8 PM
- Tuesday10 AM–8 PM
Features
- Delivery
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- LGBTQ+ friendly
Recommended Reviews
anthony Gerbore
10.10.2023
Arc'teryx Montréal
My wife and I went the other weekend. Out of 8 employees, only one answer 2 questions. There was no follow up and no help what so ever. Employees behind the counter some walking back and forth in the back room. Really disappointing to see such bad customer service for a brand that sell sport/activity specific item at a quiet expensive price. I would appreciate the know what I am buying before spending $2000-3000 for my partner and I. Unfortunately I left that day without spending money as the service made me walk out of there.
Daniel Kwong
02.10.2023
Arc'teryx Montréal
I went to visit the store yesterday because my fall jacket's zipper broke off while I was zipping up my jacket. A staff member fixed it on spot during my visit. I only had to wait for about 10 minutes. I am very happy that the process is not complicated. This reinforces my interest in purchasing more products from this brand.
Kevin Barrow
12.09.2023
Arc'teryx Montréal
Ask for Sean (spelling). What an awesome person and knowledgeable!! Definitely knows how to prepare for outdoor activities and matches with Montreal weather.No pressure selling and patient. Checked other stores for the new Veilance model. Hope to come back for it!
Kerim Uras
04.09.2023
Arc'teryx Montréal
Arc'teryx shoes suck! So does the customer service. They are not helpful at all. I am sorry to the day I bought these shoes. They hurt my feet and cause pain. I only wore them a few times, but could not return them due to covid. They disown them claiming that it has been more than a year! Arc'teryx is new to shoes. They have not got it right, the design is faulty. So is the customer service!! I am not a customer any longer...
Luna W
31.08.2023
Arc'teryx Montréal
Thanks, Dona!!!! Amazing service that I ever had!!! She helped me find out the best jacket and explained all the warranty services with Arcteryx. Appreciate your help today! Best shopping experience!!!!
Kyle Ngo
25.07.2023
Arc'teryx Montréal
Great location! Awesome selection with sizes, staff was great and very helpful, shoutout to Arina for helping me out and looking for any cool stickers for me in the back will definitely come back when i’m in Montreal again!
Daniel Gogarty
23.07.2023
Arc'teryx Montréal
Very cool store, rock climbing wall inside is unique. Good selection of veilance as well!
Kevin L
21.07.2023
Arc'teryx Montréal
Poor customer service. The staff walk away when you want to ask a question. No one is approachable and they are just very cold. A refresher in customer service would be ideal for the staff. I do not recommend going here as you're better off just going online to get what you need.
Lin Geng
19.07.2023
Arc'teryx Montréal
Amazing customer service !Shawn was amazing helping me to choose the right gears!
Sea anemone
19.07.2023
Arc'teryx Montréal
The two times I went the sales did not acknowledge me at all. Not even a bonjour. They act impatient and just gather together to talk to one another. What kind of customer service is this?
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1515 Sainte-Catherine O #001-745, Montréal, QC H3G 2W1
Arc'teryx Montréal