The Fox and Hound Canine Retreat 2437 Michigan Line, Brights Grove, ON N0N 1C0

The Fox and Hound Canine Retreat





241 Reviews
  • Wednesday6 am–6 pm
  • Thursday6 am–6 pm
  • Friday6 am–6 pm
  • Saturday8–11 am, 5–6 pm
  • Sunday8–11 am, 5–6 pm
  • Monday6 am–6 pm
  • Tuesday6 am–6 pm




The Fox and Hound Canine Retreat 2437 Michigan Line, Brights Grove, ON N0N 1C0




About the Business

Home - The Fox and Hound Canine Retreat |

Contacts

Call Us
+15195420070
2437 Michigan Line, Brights Grove, ON N0N 1C0

Hours

  • Wednesday6 am–6 pm
  • Thursday6 am–6 pm
  • Friday6 am–6 pm
  • Saturday8–11 am, 5–6 pm
  • Sunday8–11 am, 5–6 pm
  • Monday6 am–6 pm
  • Tuesday6 am–6 pm

Features

  • Wheelchair-accessible parking lot
  • Wheelchair-accessible entrance
  • Identifies as women-owned
  • LGBTQ+ friendly
  • Transgender safe space
  • Wheelchair accessible seating
  • Gender-neutral washroom




Recommended Reviews

Dale Ann Bryce
19.10.2023
The Fox and Hound Canine Retreat
I love the staff. My dog started out shy and has since come out of his shell; absolutely has grown more confident and enjoys every minute there. He naturally has LOTS of energy and comes home tuckered out. I really love the picture updates throughout the day on their facebook page of all the fun they are having. I'd definitely refer anyone here!
Gerald Kelman
05.10.2023
The Fox and Hound Canine Retreat
Our Aussie has been going here for almost 2 years, since he was a few months old and he absolutely loves it! It has been the best place for socializing our dog with others. It doesn't matter when he goes, there's always dozens of other dogs to play with. The staff are wonderful, friendly and true dog lovers. Due to covid, we hadn't been able to see the whole facility until now. We went to the open house they had yesterday and were even more impressed. This is top-notch with multiple fields & play areas, a pool, climbing apparatus and toys. Our dog comes home happy and exhausted every time he goes!
Susan Kraan
27.09.2023
The Fox and Hound Canine Retreat
The first time we board our chocolate lab, she seemed to love staying there, and every interaction we have had with the staff makes us know that our dog is getting the best care possible.
Brenden Bull
12.09.2023
The Fox and Hound Canine Retreat
The best place around for your pup! They have an amazing daycare program and also offer all different types of dog training and grooming services. I highly recommend then for all your doggy needs!
Shane Cuthbert
04.09.2023
The Fox and Hound Canine Retreat
Our dog loves to go there and jumps out of the car when we arrive. The staff are great and they make sure to only accept dogs that do not have behavioral problems.
Carole Levesque
02.09.2023
The Fox and Hound Canine Retreat
I really like this kennel for my dogs. It's an open concept, so the dogs are not in their cages all day. They have a very big outdoor field when weather permits, indoor they also have a fairly big space for the dogs to hang out. On top of that, they have a big pool behind the building for swimming on hot days!I have to admit that that they do have a lots of dogs at times so probably can't give that much one on one attention to each dog but they also have a lot of staff on site.My dogs seem to like it there and they come back home and sleep for a few days in a row.
Sarah Braun
10.08.2023
The Fox and Hound Canine Retreat
I am not one to usually place things on the internet, but when it comes to the health and safety of my babies, our babies I have to share. Last week, Wednesday and Thursday my fiance dropped our two dogs off for the day for daycare. Thursday was black lab day. Not a problem as they have gone here before and loved it. So I thought I could bring them back recently as I am back to work and needed to rely on somewhere I could trust for my dogs to go. When i picked them up on both days, my dogs were just handed to me with no explanation of what they did for the day or anything. They wanted my money first and handed me my dogs and away they went.When I got my dogs home, I noticed their behaviors were tired, yes of course they run around and have a blast. But they were distant, ears back and skiddish all of a sudden. So I checked them over with my fiancé and we found a few puncture wounds over both our dogs. With no idea about these spots on them at all, as no one told us as they handed my dogs back at pick up. My golden retriever has two scabs on her head &some more minor scratches and marks on her. My white lab, you could see the blood on him more of course the more you moved back the hair. We then lifted his right ear to find an even bigger puncture wound. We couldn't believe it. Our dogs have been home with me, scratch and puncture wound free for almost a year as I was not working. So we knew these were new. I understand that kids get scratches and cuts when they go to daycare. But not full on puncture wounds causing bleeding.Until the vet on Monday, we instantly had to separate my two dogs for the weekend and put a cone on my Labs head so he didn't irritate his spots anymore then it already was. The Goldens wounds healed up and dried up themselves as they were small enough, however my white labs did not. My poor boy.So we took him to the vet on monday, and the vet confirmed that he had 3 puncture wounds on his head, and the sylva from another dog started to cause the irritation, causing a hot spot and infection. So 3 puncture wounds leading to a hot spot, that can spread if not treated, all over my baby boys body. All because I sent him to the fox and hound. Not to mention this was all followed by a $300 vet bill that we were not prepared to pay for. After already paying $90 of daycare to send them there to get hurt.Of course I reached out to the daycare immediately, the manager there was AMAZING and apologized and took all of my information down. She reassured me that the owner (who I have never met before- Katie) was awesome and that she would give me a call...THIS is where I get really upset. Katie, as a business owner, called the vet before calling me to ask what happened. The vet of course explained to her that for privacy reasons she needs to speak with me first. And would not disclose any information. She then proceeded to leave me a very direct voice-mail explaining that it was only hot spots and irritation. Very rude and putting the blame on us. I finally talked to Katie who at first was extremely defensive, I understand you want to protect your business, however. She didn't want to pay the bill at first, she wanted me to feel as if my dog got this spot from the pool or from the turf in their arena. I got very upset. As a protective dog mom. I stood my ground. Katie has now paid for the vet visit yes, but has not refunded me my daycare money, really APOLOGIZED for what happened to my dogs, told us they are not welcome back and has not checked in once to see if he is okay. And it's now Friday, it's been a week my poor boy has been in a cone. He has 3 weeks of two types of antibiotics, a wipe down every night on the spot and of course he isn't able to enjoy life right now!!! And that breaks my heart.I just want our babies in the best hands. Every experience is different i get it, but I had a bad one and I will never step foot in that place again.
Andre Jean
03.08.2023
The Fox and Hound Canine Retreat
The smile says it all, our Walter absolutely loves it here! The staff is very friendly and we are happy to leave him here, he sleeps for days after
Tony Zangolli
20.07.2023
The Fox and Hound Canine Retreat
Love this place! Our dog, Georgie, goes for play days and long stays when we go away. The staff is always friendly and amazing. Very accommodating! Other places we had tried before we found F&H, our previous dog seemed nervous when we arrived. Once we came to F&H, the nervousness subsided and we never looked back! We know that Georgie is in good hands! Thanks Fox & Hound!

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2437 Michigan Line, Brights Grove, ON N0N 1C0
The Fox and Hound Canine Retreat