The Inside Line - Mountain Bike Service

Always extremely helpful, and have so much inventory. No need to order online when these guys likely have it there. Haven't had a single bad experience with anyone there, and the staff always goes above and beyond.

Called them up and Cam was awesome to deal with. Answered all my dumb questions about wheel building, spokes and nipples! Easy online ordering and quick shipping to my location!! Give these guys a call!!

Best bike shop in town, no question about it. Always a pleasure stopping in. Feels like a dedicated shop for mountain bikers run by friends. They carry quality products that most others don't, and the service is friendly. Love that they support the local trail systems and the local bike scene. Well rounded business, I wish there were more like them in the city.

Every team member goes above and beyond each time I visit The Inside Line. The amount of times I’ve broken something, and they have made miracles happen to get my bike back to me before my next adventure, is incredible. It’s obvious they care about their customers as well as the mountain bike community.

I popped in because i knew from previous research the inside line was a We Are One dealer and I couldn't have asked for a better shopping experience, Pierre was more than happy to answer all my questions and I settled on a new Arrival 130. The staff here really have a passion for all things biking and it shows in the top notch customer service.

I’m just a first time online shopper, but I just like to express how wonderful my over all shopping experience was. The pricing was great. I received the package in 3 days from Calgary! The package was neatly wrapped with a handwritten message card. I felt their integrity. I hope to visit the actual store in Calgary sometime, Thank you Pierre!

Bike has always been dialled in after work is done here. Had a warranty claim with bike manufacturer that they took care of, making the process easy and straight forward for myself. Staff has always been eager to help. Quite nice getting shock serviced with nitrogen cartridge recharge and not having to ship away to manufacturer.

I just finished custom building a Chromag Rootdown with these folks, and they have been nothing but professional, extremely helpful, and incredibly friendly. Not only were they able to help me get the frame, they also managed to get a full part spec of exactly what I was looking for during a time when bikes and parts are hard to come by. All of the folks in the shop are super friendly, kind, knowledgeable and willing to go out of their way to help out. Cam is incredibly understanding and extremely helpful and goes the extra mile to make sure things work for his customers. From specialty tools to fork service to full bike builds and all of the maintenance to keep your ride running this shop is amazing! They have a customer for life here. Thanks for all of your help.

I met Cam last night under less than ideal circumstances, and while it had nothing to do with a bike (further discussions to follow there), I got an immediate sense of the kind of human being he is, and I thought it was relevant to anybody looking to do business with him.His empathy and genuine interest in other people was obvious right away, and he's passionate about his sport and his customers. This is the type of person I'd feel comfortable doing business with, and when it's time to buy a new bike, I'll definitely be calling Cam first.Integrity is so important, and I'm absolutely certain Cam has it in bucketloads, which would trickle down to all his business interactions. So again, while I haven't yet been a customer at the Inside Line, I already know what to expect because of a chance encounter with the owner.

I recently had an outstanding experience with Inside Line and I cannot recommend them enough! Their customer service is truly amazing, and their prompt shipping is second to none.I had ordered a pair of riding shoes for an upcoming week-long bike trip, but unfortunately, Canada Post lost my package. Worried that I wouldn't have the shoes in time, I reached out to Inside Line's customer service team. They were incredibly helpful and understanding, immediately sending me a new pair of riding shoes as soon as possible.Not only did I receive the replacement shoes in a timely manner, but they were also of excellent quality and exactly what I had ordered. The team at Inside Line went above and beyond to ensure my satisfaction and make sure I had the necessary gear for my trip.If you're looking for a company that values its customers and delivers on their promises, look no further than Inside Line. I will definitely be a loyal customer and continue to recommend them to anyone in need of cycling gear.Thank you, Inside Line, for your outstanding service and for making my bike trip possible!Keenan