ABC Dental

My 3 year old had an accident a couple of years ago resulting in him being awake for two extractions (elsewhere). Because of this, he’s been terrified of me even mentioning the dentist. After his first appointment with ABC he said “I want to go to this dentist all the time”. I’m so thankful for how patient and gentle they were with him.

I had a great experience. I am so glad that I have trustworthy doctor for my kids. He has done all in one day treatment which is really good for the kids and parents.I really recommend ABC dental to all parents for their children.

First off my 4 year old and I experienced racism from an older woman at the front desk. When showing her my daughter's Cerificate of Indian Status she refused to call to confirm, no

ABC Dental is amazing. My children have had all their cleanings, one child has Autism and anxiety and they have been so patient with him since birth-even when he had to have 9 baby teeth extracted!Everything they do demonstrates their caring and sincere intention of making dental work effective, efficient and non-threatening for children. They have a clear goal of helping children be able to go to the dentist now and for the rest of their lives without too much anxiety! My 7 year old had a tooth that needed pulling over Christmas and they got us in right away with care from Dr. Gill via text/call over the holidays to ensure my son wasn’t getting worse. Infections in children can progress quickly, so I appreciated her wisdom, advice and caring help VERY much. Thank you again , ABC dental!!!

I would not recommend this dentist to anyone. The care during the procedure was not in question - they were excellent with my son, and he was comfortable during the process. Unfortunately where the care of their patients may be great, their prices are very high, with administration and accounting that is inferior!My son's father was provided a quote during a consult that occurred on March 3 which stated, between both our benefits, $0 would be paid. After the procedure, on April 28, I was asked to pay over $1200. They never submitted a pre-determination to either of our benefit providers, which would have confirmed what was covered, and I would have happily paid the $303 balance and submitted that immediately to his third benefits provider. When we called to question why we had to pay, despite the quote suggesting we didn't have to, we were told, 'in their experience benefits never cover the whole amount' and they required payment of their estimated value that wouldn't be covered. There was no explanation as to why a pre-determination was not submitted from the consult 2 months prior. We were never advised this at the time of the quote, nor were we offered the option to pay in full and submit the documents ourselves for reimbursement.It took them 2 weeks to submit the documents to the first benefits provider. Today is 76 days since the procedure, and they STILL have not submitted all of the information to the second benefits provider (which we advised them 1.5 months ago was required within 60 days of the procedure due to a change in benefits providers). We have called dozens of time; we either sit on hold and are forgotten about, the office manager is unavailable or we are brushed off and given excuses. We were able to speak with an office manager twice, and were advised this was going to be remedied. On June 30 during a follow-up conversation we were advised that all the documents had been submitted the previous week. They have proven to continually make undelivered promises; as of July 8th, the benefits provider had no record of the remaining procedures that occurred during our visit, and allowed me to submit electronically (which was submitted on the 8th and approved in 1 business day, on July 11th). Had I paid the full value myself, I would have been fully reimbursed within 5 business days of the date of the visit, from 3 benefit providers.Overall, their accounting and administration team has provided detrimentally unprofessional service; they lack knowledge of the procedures for their industry as far as billing and accounting, and continually demonstrate an inability to follow through with their promises. There has been zero accountability or responsibility for their inferior customer service. We will most certainly be taking our business somewhere else and recommend everyone to do the same.8/22: 116 days since the procedure and I still have not been repaid.

My daughter and I just had the best experience dealing with all the staff at ABC Dental. My daughter had a pretty big surgery recently infact yesterday and I can't say it enough on how happy we were with the staff and the follow up that night from the ladies at the front desk. The lovely ladies at the front desk were so helpful and kind to my daughter and myself. DR Lee was so friendly and caring to my daughter, (she said she felt safe). All the staff made my daughter fell completely comfortable and safe. I would 100% recommend this place. To top it all off(I believe her name was Karen) she was so helpful to my situation. Thank you for this amazing service ❤️ Its hard to find a great place in any situation where there is great service.So again thank you.Sarah Antonishyn

Good afternoon!We recently came from Ukraine fleeing the war there. When we came to Canada our son needed urgent dental help and we were referred to your clinic for treatment. We however did not have any resources to pay for such expensive treatment. You heard our story and decided to help us. We are so grateful to you.We want to thank you for the wonderful dental treatment for our son, now he feels great after the dental treatment, he is happy.We don't know what to say, you just helped us wholeheartedly, you did a great job, you were careful and polite, respectful, smiling.We will never stop thanking your doctor and nurses. May God reward many times more than you gave goodness.Thanks for the generosity and great work!

I cannot say enough about the pediatric dentists at ABC dental in Mission! My son fell face first at school more than a year ago. His chin and mouth area turned blue and the bruising was terrible. Over time, his tooth started to darken and we kept an eye on it. A couple of weeks ago his lip started to swell and I thought he was hit playing hockey with his siblings, but the bump didn't really, fully go away. Another week passed and an abscess formed. We took him to our family dentist who thought a referral was necessary. Dr. Dewji at ABC was an instant hit with my son. He knows kids (and parents) inside out. They have movie rooms for kids when they need to discuss the important parts with parents, and when kids are getting sleepy from sedation, or waking up. I felt supported, informed and prepared for every part of today. Can't rave enough!!!