Unit Roofing & Exteriors

They did a great job on my grandparents house! Definitely would recommend!

I would highly recommend John. He provided me with a detailed quote and sketch of our roof explaining the scope of work. He and his wife were very respectful of our property cleaning up every night. John completed the job on time and his attention to detail was evident.

I did my extensive research as there are so many con artists out there or people who supply poor workmanship. Too often they give you a price but that soon changes once they start the job. I own a number of properties and won't go anywhere else after dealing with Unit Roofing. They saved me thousands of dollars with superior workmanship, communication and knowledge. They are well spoken, intelligent and professional. They went well beyond the expected with extras. We went to one of their sites to check their work first, so I don't have any issue with anyone driving by the property where they did the roof and facia on. 784 Burne Ave. I know you will be impressed as well. The larger companies often contract out their work to others or are too busy to do a good job. You won't find that here. Only excellence. Not for one second will you feel like a number. My tenants loved them as well. They truly do care and take such pride in their work.

The install of our moon tunnel was carried out professionally and we are very happy with the result! Would definitely recommend this business to others!

John did a super job. He was very professional and got back to me immediately when I contacted him.

Cannot recommend them enough! They worked with me on what I wanted and gave helpful suggestions on what would work best while still being affordable. Never had a mess which since I have 2 small children was so important. Will never use anyone else again. Just excellent! Thanks

Great prompt service! Would recommend to anyone in my family. Went above and beyond to provide the best customer service! Keep up the good work.

We recently had a roof and deck replaced for my senior mother. Most of the arrangements we had to make from out of province which can be stressful. John and Richelle made the whole process from choosing design options and materials, to quotes and final completion very easy. John even sent us regular progress pictures.The entire team provided excellent service and every courtesy to my mother throughout the project. We felt their pricing was very competitive and we were truly surprised and delighted with ALL the special touches that were incorporated along the way. Unit Roofing & Exteriors (J&R) really took the time to listen to what we wanted and went Above and Beyond.We can't thank them enough and are absolutely thrilled with the final product !!

Buyer Beware!!! Needing to replace the roof of our flat-top house in Penticton, we received a glowing review of Unit Roofing from a neighbour who had hired John and his partner Richelle to do the replacement roof on their flat-roof house, using Malarkey Omni Seal roofing. And his online reviews were all five stars – praising his communication, hard work, and honesty. So we felt confident proceeding with the project. What transpired from day one was the opposite! In fact this has turned into a nightmare.While all the other reviews praised John's swift communication, we cannot say enough about the sorry lack of proper and professional communication from him. Once he had our down payment, things went downhill from there. Little to no communication started on the day he was to show up for the job. We couldn’t get a confirmation from him. For example, his phone’s mailbox was full and there was no response from repeated emails and texts. When he finally responded, he said he would be showing up the first day at 8 AM. 9 AM came around. Then 10 AM. Then 10:30. He showed up closer to 11.What was promised to be a two day job – with a half third day to tie up loose ends – turned into a four day job. And it’s still unfinished. Promises are at the heart of this deplorable experience. Be aware that John Fitzgerald over-promises and under-delivers! Two examples: a promotional solar vent from his rep was promised but suddenly not available, and his “gutter guy that can do the a solid length of replacement gutter” also never materialized. But so much worse is that John never showed up to put the finishing touches on our new roof. He promised to show up two days after ‘completion’ to do the finishing touches last Thursday, but an email explaining another fiasco at another job – he seems to be plagued with tragedies – he wanted to show up late on the Friday, or giving us a choice, he could come by on the Saturday to “ .... We agreed on Saturday.Saturday rolled along. We waited all day. He never showed. We couldn’t get a hold of him: mailbox full, no response to emails, no response to texts.To add insult to injury, what has transpired during this frustrating time was rain. The rain showed pooling along the edge of the back roof slope. The pooling has been caused by the fact that existing flashing from the previous tar-and-gravel roofing was not removed and was creating a dam, retaining water from flowing over into the gutter. Worse, at each corner end, rainwater drips behind the flashing/gutter! My husband had brought this possibility up to John during the roofing job, but John passed it off, saying that the water will flow over the edge into the gutter (wrong!)We unwisely paid the balance of the payment the day he was finishing up, with his promise to return in two days to tie ends up: heat torch any unsealed edges, caulk flashing, etc. He never showed. Frustrating!After contacting his partner, Richelle (Office Manager), and John’s mother, who lives in Penticton and had visited the job site several times, he contacted us via text with an angry note, claiming out of the blue that we had already received a $2750 discount and that we would have to pay for any further work. (WHAT? AT NO POINT WAS THERE ANY DISCOUNT DISCUSSED!) And claiming that we were unprofessional in trying to contact him through others. He stated he would show up Sunday (yesterday) at 1 PM. No show. No email, no text, no phone call. No response.We are sick to our stomachs and completely frustrated that we are now left with an unfinished job, no recourse for compensation and a roof that in all likelihood will have to be repaired. The professionalism that others have experienced with Unit Roofing seems to have withered away.We have now called another company to help us through this mess!

Just wanted to extend a great thank you to John and his wife for my family's recent home renovation, one of many more to come with John. I trusted John so far, with tuning-up" my roof and the results make me beieve that there is at least one honest company owner out there in the Okanagan Valley that truly cares about the work they do. My next project will be my deck