Tropical Inn
441 Reviews
About the Business
Tropical Inn Hotels North Battleford & Lloydminster |
Contacts
Website
Call Us
+13064464700
1001 SK-16, North Battleford, SK S9A 3W2
Hours
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Healthy options
- Small plates
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Washroom
- Casual
- Cozy
- Groups
- Accepts reservations
- Great tea selection
- Alcohol
- Beer
- Cocktails
- Coffee
- Hard liquor
- Wine
- Breakfast
- Brunch
- Bar on-site
- High chairs
- Late-night food
- Romantic
- Upscale
- Kids' menu
- Great cocktails
Recommended Reviews
Jocelynn Kingfisher
05.10.2023
Tropical Inn
Some parents were booked into this hotel by the ministry of ss so that they could have a visit with their children. They were treated horribly by the front desk attendant (I wish that I could name her but she had no name tag and when asked her name would only reply front desk"). She went into the pool area and waved the purchase order for the reservation in the air while yelling "I'm going to call social services on you" She was upset that they had the children in the pool and she told me that they were not even mentioned on the PO and that the parents couldn't have visitors because they were not paying guests at the hotel. The children left the pool area crying and the visit was ruined. I tried explaining to Ms. Front Desk that a PO is going to become money but she continued to tell me that "the accountant gets them" and "paying guests are people with money and credit cards". WOW what an attitude of discrimination! Should have read reviews first because there are plenty of bad reviews and mentions of a rude front desk attendant. Management must agree with this behavior because if they don't she would have been removed from her job by now. There was also a rude tall older man who backed up Ms. Front Desk. The pool attendant was very friendly and apologetic of this rudeness and the waterslide being shut down to get rid of the children. TROPICAL INN NORTH BATTLEFORD YOU CAN DO BETTER! I Would like having an apology to the parents and the children who were affected."
Sierra Manz
24.09.2023
Tropical Inn
rooms were dirty and extremely hot. then when we told front desk they sent someone for 5 who showed up at 10. service was terrible. stay was terrible.
carcar
21.08.2023
Tropical Inn
Not sure where to start, checking in was an awful experience and took forever with 5 other families with small children waiting to check in at 4:00pm. At the front desk the woman who checked us in was very rude to us and told us they didn’t like online bookings and that the rooms we wanted were not available even though we booked them a week prior. Our rooms were all over the hotel and we wanted them together and booked adjoining rooms that we did not receive. They charged $750 damage deposit to our credit card that was supposed to be a pre authorization but was actually a charge on the credit card (as we checked out a different lady working the front desk was very sweet and said that there shouldn’t have been a charge and we wouldn’t have got our money back if it weren’t for us asking about it). 2 of the 3 rooms we booked the TVs didn’t work. Nasty stains on the blankets on the beds and what looked to be a cigarette burn in one of them. One of the fridges was full of water. One room was absolutely freezing. There were several families at the pool with lots of children and they wouldn’t turn on the water slides. Lots of unimpressed families. When they did have them on, from 7:00pm-8:30pm, the kids did enjoy the slides but were unimpressed that the worker shut them off while kids were still sliding down just before 8:30. There was no towels stocked at the pool and when we asked if we could get some more to our room they said they could only give 2 and there was 3 of us. The morning after at the pool one of the workers was, what looked like, mixing chemicals beside the hot tub and adding them in while there was several people in it. After all of that we went to Smitty’s in the hotel and also had a not great experience there with one of our kids not receiving their food we ordered until after we were all done eating already. Needless to say we will not be back. We really wanted to love this hotel and experience but it was so bad I had to share.
jeff8308
23.07.2023
Tropical Inn
Bugs all over my room, walls, ceiling, patio window, curtains, everywhere you look in the bathroom, as well as all my coworkers rooms. After I killed about a dozen, I went to eat and came back a couple hours later and killed at least a dozen more. After more kept showing up, at 1am I decided to go ask to switch rooms and the front desk specimen was very snotty and said they don’t bite and asked if I wanted to check out in a condescending tone, she would not switch my room, like sleeping with bugs is normal to her. Well I like my place and esp hotel clean, and bug free.. but apparently in this hole that’s too much to ask. I don’t care if they are in her house, as she said,.. they aren’t in mine . Stay away from this place at all costs.. front desk have no customer service. She got angry at me for voicing my concern. Worst hotel experience i’ve ever had in my life in the first 3 hours of being here. And I travel A lot for work, all over North America so that is saying a lot.
Deanna Williams
22.07.2023
Tropical Inn
We were in town for an event. We booked a block of 12 rooms at Tropical Inn for the kids to enjoy the waterslide and hot tub. Hot tub was completely empty when we checked in on April 28th. Had been shut down since April 24th according to the note on the desk. Waterslide hours were listed as 5 - 10pm. At 9:45 without any warnings or notice, the staff member shut off the water to the waterslides. Kids were stuck in the waterslide and had to get down with no water. My issue was that if they say waterslides are open until 10pm, then they should be open. As a safety policy, the should have a gate at the bottom of the stairs which can be closed prior to water being shut off. When I raised my concerns on the second night, the desk clerk said to call on Monday and talk to the manager. Little good that does when we're home already. We will not be bringing out group back to this hotel. The one draw was the waterslide. Many newer hotels with great ammenities who will appreciate our business.
Naomi Cargo
20.07.2023
Tropical Inn
Returning customer. Good hotel. Worst customer service tonight!
James Eckersley
19.07.2023
Tropical Inn
This hotel was a mistake. First impressions were not great as the entranceway was covered in cigarettes and garbage. The lobby also needs a thorough cleaning. Check-in was done by a rude clerk who refused to check me in without a personal contact number despite there being a company one attached to the booking. The damage deposit of 250 is a complete joke, and its a charge on my card not a hold, for a less than a 100 a night room. The rooms them selves are from the early 90s the sheets are stained and worn through, and despite it being a non-smoking room, the room had the faint and constant odour of cigarette smoke. Walls are paper thin , the ac was blowing dust, tv didn't work, the towels were worn down to nothing , and i slept buggar all. I also found this morning I had 30 gallons of diesel stolen from my vehicle and it had been broken into aswell.Will never stay here again avoid if you have other options
Myles Mannix
19.07.2023
Tropical Inn
Booked this hotel last min. On arrival the check in staff were very helpful and friendly. I had young kids and pets which was no issue with the hotel. Room was although slightly dated clean and equipped with all hotel necessities. Pool was great although due to staffing the water slides are only open at certain times of the day but once able to go was very enjoyable for all. Pool is large enough for a few to play and the attached hot tub was good for parents to supervise while young kids played and went down the slides.
Kass Pearson
18.07.2023
Tropical Inn
Unfortunately, we didn’t read reviews prior to booking. The one photo of the water slides caught our eye and we were very excited. However, upon arriving we realized the lack of upkeep to the entire hotel. The pool area was run down, freezing cold water, the jets in the hottub were worn out so the water just shot straight upwards. The slides were not slippery at all and the connection grooves were very prominent and uncomfortable if your skin caught them.When checking out of our room and making sure we didn’t forget anything, we found a very old babies bottles with a small science experiment growing inside, garbage, and a bottle of Tylenol all under the bed skirt along the wooden 2x4 bed frame. We had an infant of our own crawling around on these floors. This seems like something house keeping should have found if vacuuming properly.There were also multiple dead bugs on the windowsill to the pool behind the curtain and dust around the coffee pot and tv as well as residue of bar soap on the bathroom counter from previous guests.Seems pricey for the experience we received.
Joseph E. King
18.07.2023
Tropical Inn
Plenty of room for parking our decked sets and it’s usually pretty quiet. Friendly people and Smithy’s is a decent place for a good reasonably priced meal. Rooms are dated but clean.
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1001 SK-16, North Battleford, SK S9A 3W2
Tropical Inn