TK Elevator Toronto Central

Back on March 20/21 i was stuck in the elevator in my building ........for 1 hr with another person .We are both having a panic attacks ........also I needed to use the washroom ......so the teenagers father was angry we will still in the elevator ..............so he was pulling the door on the outside and I was kicking it open on the inside ............we were both safe now , my landlord sends me an invoice and now a notice to pay or get out ....$2820 .......called N5 ..........I need some help here .................

There is not a single week that the elevators in my (new) condo building would work properly. It's over a year now and really disturbing. You might think that could be late at work because a delay on subway but you can be short on time already before leaving your building! It's really ridiculous, I'm even tired with all e-mail notifications I receive from the property managers. Shame.

Absolutely the worst company to deal with. Never have I ever experience such a lack of customer service from both the front line employees to the technicians to senior management to even the executives. Problems after problems arise and ongoing promises of when repairs are done are NEVER kept. Their only interest is to charge you money and have you get new elevators which they claim they will service. Don't fall for this. It is a lie.Escalated our issues to senior management who never returns calls or emails. Escalated to district manager who never once returned a call after leaving 10 messages!Avoid this company at all costs! Highly highly highly DO NOT RECOMMEND! Google Yelp for reviews of ThyssenKrupp and you will see that it is a worldwide issue. This company is a joke!

AVOID AVOID AVOID. Their elevators suck, their repair and customer service are even worse! They took 6 month to replace a simple board. At times almost all of building elevators are out of service. This company is a scam and needs to be stopped by government or something!! I can't believe they are in business with such horrible quality and service.

Terrible company, lack of customer service, no follow through and things needing repair at the condo I am the property manager at. They keep passing on the blame to other and when you call the account rep he says he did not hear about my concern until I told him. Clueless and irresponsible and the sad thing TSSA does not do anything about this either.If you want to place them in your building to service, you might want to think twice!!Disappointed and will be looking for someone to take over and do what they are hired to do!