LifeLabs Medical Laboratory Services

Very friendly staff. Though I arrived 10 minutes before closing, no complaints and no rushing. Quite surprised by their service. Really Awesome Team work. Keep up your good work and thanks for accepting walk ins.

This location has become EXTREMELY busy since the Douglas location changed to appointments-only. Came to drop off time-sensitive specimen containers for a family member who cannot go themselves, and could not make an appointment as the specimen timing was unpredictable. It was very uncomfortable. People in the lineup were yelling at each other outside in the cold, and two lines had formed, so it was unclear what to do when arriving. It did not feel safe, especially having to go in with a small child. We left and went across town to a different location instead even though it meant going considerably farther. It is particularly unfortunate for the employees who are forced to work in such an overrun, high-stress environment each day.

Friendly staff every time I have ever come and the place is well lit. Comfortable seating. The only criticism I have is that people play their shows on the phone really loud and that should be dealt with but other than that it's always a great experience.

The line is always long here, weekday or weekend. Staff are probably always exhausted and not nice but they'll get the job done. This place doesn't take appointments.

This is walk-in only. So when LifeLabs had some issues with their online appointment system, I decided to try their walk-in. I arrived at 7:20am on Saturday and walked out at 8:40am. Not bad for Saturday.Their staff is really efficient and communicate things clearly, but people don’t always follow their instructions. So if you decide to come, follow their instructions. When you first arrive, join the check in line on the right side of the door, if there is any. Once they check you in (just to get your name in the wait list), you will have to wait in the other line on the left side if there is no chair available inside. Don’t block the entrance door. If there is a chair inside, you can seat until they call your name to verify your information and the tests that you need to do. You will have to seat again until they call your name with the room no where you will get your blood test. The one who took mine, Tida, was very good and friendly. She also provided me with the label, so that I can see my result online.If you follow their instructions, you will walk out from this lab with no issues. Just be patience and wear proper clothes for the winter for just in case you need to stand in-line outside. If you don’t want to wait, book your appointment online at the other LifeLabs locations.Another plus: easy to find and lots of parking space

I had to come in for a test. On the phone, asking about requisition information, a super nice lady talked me through it. She made my day and had such a positive tone. I believe her name was Sheista? Probably spelled wrong but regardless, what a wonderful person. Unfortunately, when I physically came in, the woman up front had a sour tone, not really that kind in the slightest and no manners. Hard to feel welcomed around that type of attitude. Wished it could’ve gone better but overall got the job done.

The staff here is so friendly and efficient despite how busy it gets. Aneesa took my blood and did an amazing job! She was so kind, patient and professional as was everyone else who was there today.

This is the largest non-appointment laboratory in Langley, with a large number of staff and well-managed management. There are a lot of parking lots outside, and most of the people in the line are outside. It's a bit cold in winter, but the air is good.

Really bad experience. I’be been seeing a few doctors and brought 4 Lifelabs requisitions with me.They couldn’t stop complaining. I have health issues and they complained all the time about the amount of work they had to do, in front of me like I wasn’t there.After the third time I still tried to be nice and said “I’m sorry, I’ve been seeing a lot of doctors”.They didn’t even acknowledge what I said.After I left the booth I was sitting right in front of it and again they continued complaining.And It was all initiated by the manager there. Way to set the tone with the other ones. No manners.I only hope that Karma is real. Replace these ladies working here. Langley deserves better. A lot of good kind people out there wanting work and that deserve better.

The lady at the in-take desk was super efficient and very friendly. Please remember, this location is for walk-in only. I strongly suggest you to check the wait time at this location on its website before your visit. If you can, try to avoid Sunday, or between 7am-9am during the weekdays. These are the busiest periods in my experience. The lab is located in a strip mall with lots parking stalls. Bus stops nearby.