Caduceon Environmental Laboratories

Fast well water testing and results sent via email.

Hard to locate the entrance, not alot of advertising to give away it's location. Fast service though, but you definitely pay for it.

I get water analyzed here monthly. Never had a problem.

My experience with this company was not good. The water results they provided showed zero iron in my water. However, I was getting iron stains appearing within 7 days of cleaning. I next went to a water company and they confirmed I had very high levels of iron in my water where I needed an iron removal system in addition to my water softener. When I called Caduceon to question their results, I was told they would speak to their manager. I never heard back from them. With the iron values being absolutely incorrect, I have no faith in any of the other numbers they provided. I will definitely never use this company.

Wow. Who would have thought customer service like this was still around? I called Caduceon with questions about water testing. Kristine was extremely patient as she gave me a chemistry tutorial on how the testing worked and important factors to keep in mind. I think Caduceon can start a second business line focusing on teaching customer service to the majority of other companies in Ottawa. Keep up the great work!