Amplifon Hearing Clinic

I have been an Amplifon client since April 2022. My initial location was Amplifon Courtice but changed to the Whitby location. I am thrilled with my decision. Trisha and Pam are wonderful and welcoming. They have managed my issues with true professionalism and take the time to answer your questions and concerns. They are a 5+ for me.

Someone else wrote about being an Amplifon client for 10 years?? Since I bought from the same location four years ago the name has changed three times and so have the audiologists. Hearing centre, Miracle ear, now Amplifon. Oleana was wonderful but is long gone. Fabulous Pam may be gone as well as I left a message for her but did not hear back. This week its Amplifon who knows what name it will be next week or who will be there. My recent hearing test showed changes to my hearing but the new audiologist Trish did not adjust my hearing aid settings or offer to send my one that was not functioning out for repair. She just kept trying to sell me new devices although my current ones were $4300 and just four years old so I'm not eligible for health plan or government subsidies again yet. She finally gave up selling and said So call you next year for your checkup?" I'm going elsewhere and so should you!"

Really good service and communication

Have not had much luck with customer service, spent over $2000 on a hearing aid that has never worked right, they keep wasting my time on return visits that accomplish nothing.So I called them beciase my hearing aid keeps turning off and on repeatedly, they said they spoke with manufacturer and they were making me a new one. After 5 weeks passes they emial me to say come in and get a loaner while your is shipped to Germany.I will not repurchase here when i am eligible for a new one, and will be sure to let all my social media friends know not to waste their time with this retailer.

Friendly people concerned about service and delivery.