Big Bears Rv Sales Centre

Great place.

June, George, and Nigel were the an absolute pleasure to work with. They stayed late to make sure we got to see all the trailers that we wanted to. They answered any questions we had and they were very helpful and friendly.

Super friendly and helpful

Unfortunately, I am leaving a poor review. I am very patient when it comes to dealing with small businesses, especially during these times. However, I bought a brand new Springdale trailer last season. It was used for 4 months- professionally winterized and wrapped in a trailer cover for the winter.Upon opening it out ac unit did not work- we informed big bear in may this was the case.This is now the middle of July and there is no solution in sight.The repair service was completed June 2- and no avail unit was ordered and nothing further was done- I complained to the owner the middle of June informing him we would be living in our trailer for July we are needing the ac due to increased temperatures.It is now the latter end of July… no ac and seems no one really cares or keeps up with where things are at.I’ve spoken to Jordan who presents as concerned, however nothing further seems to take place.Sorry guys- I’ve informed you I’m beyond disappointed in your trailer services and I have nowhere else to turn. You NEED to do better for your trailer owners!

Bought a trailer here almost two years ago, got the warranty and paid to make sure there was no issues with the trailer. The trailer has leaked since day one, making the floor soft among other issues! Also had it rodent proofed which it definitely wasn't. The trailer has been in their repair shop for almost a year in total now. It went back for repair last year for months and then came back not even fixed. So sent it back last September, they haven't even looked at it yet. I pay monthly payments on a trailer I have barely had. They are holding my trailer hostage and it's unacceptable! Would never ever buy anything from here again! Would never recommend this place. If I could give zero stars I would. They don't seem motivated to get us our trailer back and we are missing out on a lot of camping and use. It's sad and this shouldn't happen to anyone!

This is our 3rd purchase (2nd RV) from Big Bear and my wife and I are very happy. From the price to service and delivery the team there went above and beyond our expectations. Although we may not know WHAT our next purchase may be we do know it'll be from our friends at Big Bear RV!! Thanks again guys!

Awesome service they go beyond their work to help you out

Rude sales people. Not a place I would ever purchase a trailer.

Pretty friendly there ,no pressure my wife and I walked around and looked at everything ,going to eventually going to buy one ,maybe soon

Friendly and helpful staff. Glad I came here for service