Big Water Technologies | Voice and Data Solutions for Business

I worked with one of their representatives, Jennifer. She was outstanding. She is clearly knowledgeable and helped me work through the decision process in choosing the right phone system for my dental practice, including the ramifications of changing phone service providers.I was also very impressed with the equipment that Big Water offers to small businesses like mine. Finally, her quote was very competitive and offered a multitude of choices so I could tailor the package to my needs.

Only because I can't give them Zero Stars. Our firm hired them to install a new server and software for our industry, a year later they have still not figured out how to properly install the software onto the server they installed. They are so lost they now refuse to even answer calls and try to help. They took the $ did 1/2 the job and are gone.DO NOT USE THIS COMPANY

Their sales and support team are in a class by themselves. I highly recommend BWT for all of your telecom needs!

Our company had a horrible experience with Big Water. It seemed like a great fit for our company at first. However, their execution was poor and when problems arose the sales person would not respond. The issue specifically was we were porting an old phone number from our old location to our new one. I was told up front this would take 24-48 hours. After the 48 hours we were told it could take up to 2 weeks. To make a long story short many mistakes were made and it took 3 months. To make matters worse they demanded payment the morning they were doing the install before it was even complete. This likely explains why they were un-helpful in resolving the phone porting issue after install.

Big Water technologies is one of the best companies I have ever worked with. Their wide breath of services fits well around our business instead of us having to fit into an IT" box. Their customer service team does a great job of explaining the process of what they will be doing for us

They won't hire deaf people

Our company uses Big Water Tech for our phone services. We recently needed to change our voicemail message and they were wonderful! Brian was super nice over the phone. Jennifer voiced our recording and it sounds great. They completed it quickly and efficiently! Super Happy with their services.

Big Water, specifically Jen assisted with our telecommunications set up and equipment when I moved my business. They made the process seamless and their clear communication was fantastic!