Val Estrie Ford

Good service and got the great experience about my truck

Amazing customer experience! Thank you to Michael Page.

We bought a 2020 F150 from Val Estrie Ford. Dealing with the salesman, Maxime Morin, was very pleasant with no pressure. His after sales service was excellent.We travelled 3 hours from Ontario to buy the truck and everything was ready when we arrived. I would recommend this dealership. A+

I bought a used Ford Focus with them, a few days later the car had a transmission failure, the car was repaired and fully covered by the warranty that is included by law. Fast service and no problem. Brian from the service department was very nice and attentive with my car. Congratulations, you are the only car dealer with good customer service in all Quebec.

Very happy with my F-150, service team has been courteous, efficient and good communication.

Very pleased with the service received from both Maxime in sales and Michaël from finance - hoping the vehicle works out as well long term.4 stars because the last time I'd taken my car there for repairs, the garage forgot to reattach a bunch of stuff ie heat guard........

Excellent service. Look for JOHN PAGE. Watched his You Tube Channel and Bought a Maverick. Liked the place.

Buyer be aware!Went all the way from Ottawa to pick up a used genesis that I was very interested in from them, on the day of delivery the check engine light came on while we were at the dealership. The salesman (Guillaume) told me to drive it back home and if the light remains they will fix it since they offered me a warranty of 1 month or 1700km. Fast forward a couple weeks the light came back on and when I contacted them they did not want to do anything since I bought extended warranty and the salesperson told me “ they won’t fix it because they aren’t making any money on the car” even though the car is under their 1month/1700km warranty. Upon checking with my mechanic the links of the car was broken as well which the dealership said will be fixed before delivery, but since they didn’t find the parts they didn’t fix it or notify it to me . If I didn’t check they would probably never have told me about it.

Date of Purchase: May 19th, 2022Ford Focus SE 2012Excellent and Wonderful experience!! I recently went to exchange my old vehicle and purchased a 2012 Ford Focus SE that just arrived, and I absolutely love it! The service was amazing, and I was treated like I was part of the family. My dealer was available for me at any time via in person, text or email and ready to answer any questions I had and was very informative about the car, it’s history and helping me through every step of the process. I recommend Val-Estrie Ford to anyone who is looking for a helpful and informative experience with that family feel.Thank you for the great service,Alex Y.

My dad bought this Maverick truck. We all went with him from Montreal to pick up our new truck. Warm environment and friendly people made us feel very welcome and comfortable.