The Registry Depot

I've been here several times and it's the only registry I go to because the lineups are shorter. The service was great always. Some people think it's okay to say hateful and horrible things online. This is the sad part of the internet - you can slander with no consequence. However there is a God in heaven we are accountable to and he will give us as our deeds and words deserve one day.

Terrible place that does not do their jobs properly as I explain -So I went to this registry to get my learners passed my first try then went to get my card and they told me I had something saying I couldn’t get it printed to me until I proved I was a citizen even though a couple months before they had issued my Goverment ID and I had lost my citizen ship documents years ago so I believed I couldn’t get my licence till I waited for my citizen ship documents and the Goverment wait time is almost a year so I did some readership of my own and web to a different registry and they saw my Alberta ID and issued me a licence right there.The people here are awful definitely do not recommend coming here for anything it’s worth a trip to another registry

I have never been treated with more disrespect at a registry office in my lifetime went to go answer a business call and they gave me a bunch of grief and I ended up getting nothing out of them and told them I'm not going to spend my money where I'm being treated like this. I would advise if you want good treatment to not visit this facility.

Today we met Kitti. A lady at the 17ave se. Registries. Our paperwork was so complicated. With Kitti helping us we got it completed and correct. What a great and knowledgeable person they have working there. Definitely a wonderful experience. Thanks Kitti. Sincerely Dave and Val

Staff are very nice and approachable. I failed my 1st road test however, my examiner explained to me well what are mistakes and give me pointers to reviews. And I made it on second time!!

I'm not sure why people have negative ratings, but my experience has always been positiveGot my marriage certificate and my daughter's birth certificate within 2 days, and that's for real.I paid for express service but that's worth it

Have had the pleasure of being served by a couple different employees, they have all been polite, friendly and helpful. I don’t find their prices quite as outrageous as most places these days. Just ordered a child birth certificate, was told at a couple other places it would be $86 and some odd cents. Here it was a solid $50. I had the one gentleman also help me with the application, had he not pointed something out I would have gotten the wrong document.

Don't waste your time here, better off finding a different location. Been to this location a few times, some good experiences but mainly bad experiences overall. Giving it a 1* for a reason, poor organization setting, poor communication, some rude employees but some are nice and understanding. Went in and wanted to ask a quick question before proceeding in line (which was at the entrance door) and had to wait in line which is understandable but wasted my time completely which could have been prevented. Waited in line for half hour while 2 employees weren't doing anything to help speed the line and 2 lines ended up forming (which was just not organized) making the people in line agitated and confused. After it was my turn, my daughter needed to do the learners test and was told no because it was 4:30. I told them they wasted my time and to put a sign notifying customers about this situation so that others would be more aware. This place needs to change they're ways. As a person whose worked in customer service industry, this place is bull****.

Stood in line for 20-25 minutes. When I reached the counter I was informed that I was missing something in a very rude and ignorant manner. Guy is on some kind of power trip, enjoying the fact he can control this process and be a bully. No sympathy or explanation. He also didn't mention a form I could have completed as an alternative solution to the problem. Another registry in town did and this all could have avoided had the agent cared even slightly. I was just sent away. Will never step foot in there again.

Please, please take this warning and do not attempt your road test here. Examiner was rude and off putting and did nothing to make me feel comfortable. Obviously I failed and do take ownership of my mistakes however I am left feeling like it was a transaction more than a test and 70/75 points were highly questionable. After the test he said “you missed those two things ok” and showed me two auto fails. He then said ok have good day and exited the vehicle without giving an opportunity for me to ask nor did he explain a single mistake or failure point to me. I am left not knowing what to improve or work on and can’t help but say this was an obvious cash grab. I ignored previous warnings on these reviews and now am out $184 plus another test I’ll have to take. Do not take the road test here. There are other places with much better reviews. Just dont. EDIT; took another exam day after and passed with 0 problems. Showed my test sheet from AKBAR from here to the guy and he said there’s no way and it wasn’t fair. His words not mine.