Hilton Vancouver Metrotown
1977 Reviews
About the Business
Hilton Vancouver Metrotown Hotel in Burnaby, BC | Our Vancouver Metrotown Hotel is located in the high-tech sector near Simon Fraser University, close to BC Place Stadium, Rogers Arena and Metropolis Mall.
Contacts
Call Us
+16044381200
6083 McKay Ave, Burnaby, BC V5H 2W7
Hours
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Cash-only
- Checks
Recommended Reviews
Katie
17.10.2023
Hilton Vancouver Metrotown
We are Hilton Diamond and stay in lots of Hilton brand hotels. I'm disappointed in this stay.Location is great. Very close to lots of shopping etc.They don't have on-site guest laundry. We wanted to do a load before leaving for a cruise in the morning. They recommended a coin laundromat down the road and it ended up not being open anymore (to be fair, maybe I should have checked this).Staff were not friendly or helpful.AC did not work properly in our room.
Elizabeth Yan
13.10.2023
Hilton Vancouver Metrotown
From the moment we walked in, the Front Desk and Concierge were very friendly and accommodating! We arrived before check-in time as we had an early flight in and the Front Desk was able to check us in early and find a great room for us, also we felt welcomed as Diamond members. Rooms were very spacious and clean! Housekeeping staff greeted us every morning. Great selection at the breakfast buffet and our waiter was very friendly as well. Location was also really close to Metrotown station, the mall, and yummy food nearby. Overall amazing service all around which made our stay one of the best we've had!
Patricia Pavia
26.09.2023
Hilton Vancouver Metrotown
We stayed for one night, the rooms were clean and when we asked for towels they came right away. Breakfast was awesome, parking we were not able to use because the dodge ram was too tall 6'6'' the sign said but we didnt make it in. So we found parking by the Superstore lot overnight, which wasn't that long of a walk to the hotel. I was a little worried because of the sign that said no parking for more than 4hrs, so talk to the concierge about where you can park properly overnight so you don't get ticketed or towed. The place is called Metrotown and I thought it would be in the heart of downtown, it was a 30min drive to seaside, which was okay for us. There's little shops around, like coco bubble tea and the mall right around the corner. All in all awesome service and clean rooms. It was a nice stay.
Kayley Lyons
22.09.2023
Hilton Vancouver Metrotown
My overall experience was amazing. Liza at the front desk was very friendly and looked after my needs. The hotel staff who brought up some extra towels were very kind and helpful. The room was a bit dusty, but that is completely okay as we did not need to reach those areas. The part that may have been a downside is the parking gates as one has to go around to make sure you are at the hotel gates as the other is for the mall which closes at a specific time. The front desk agent was very helpful when we called to make sure how to get back in. Our view was from the 12th floor, so it really had an amazing view and walking distance from Metropolis mall and connected to the Crystal Mall for convenience.
Nicholas Hawkes
07.09.2023
Hilton Vancouver Metrotown
Rooms felt a bit dated and stale for the really high price you pay but unfortunately there isn't anything else in the area that can compete. Beds were comfy enough and the rooms were quiet. Good enough for me
Jennifer Hampton
31.08.2023
Hilton Vancouver Metrotown
Loved the area!!! Sweet restaurants around! The room was roomy (upgrade), but a tad dusty. A light didn't work, but it was fixed the next day while we were out. Unfortunately, the room wasn't cleaned, probably because maintenance was there. The front office compensated us with the breakfast buffet for this inconvenience, which was very nice.
Jacklyn
27.08.2023
Hilton Vancouver Metrotown
Wonderful hotel to stay in. The room was clean, the beds were comfortable. The bathroom was spacious and clean as well. There was a microwave in our room, which was a great plus to reheat any of the food we bought back as leftovers from downstairs in the Crystal Mall! The hotel itself is situated in a great town center with many different shopping centers surrounding it and malls within walking distance, as well as easy access to public transportation to get downtown.My only issue were the two days in a row of an unexpected wake up call of the fire alarms going off at 6:30am. Even so, I would stay here again and do highly recommend it for anyone looking for a hotel to stay in!
Sharnica Lea
14.08.2023
Hilton Vancouver Metrotown
Loved our stay here! I took my mom to B.C. for her birthday but wanted a location that wasn’t directly downtown. This location is perfect because it’s a 2 minute walk to the Metropolis Mall. It’s also a 5 minute walk from the Skytrain, in a nice area. The staff at this location were amazing, very kind and attentive. When heading back to the airport we had an Uber cancel on us, however staff acted swiftly and we had a taxi in less than a minute (no joke). The rooms were very clean and tidy, with daily cleaning available. I would definitely stay here again!
Holly Santi
09.08.2023
Hilton Vancouver Metrotown
I don’t have any negative comments. I’m a regular here and I always get awesome service. The staff are so helpful and caring. When I get to the hotel my bag is already in my room waiting for me. The hotel is further away from the job location but well worth it. The restaurant on site is really great too. Everyone feels like family to me. I would highly recommend. A special kudos to the front desk. Always going above and beyond for me.
Moon Chugh
13.07.2023
Hilton Vancouver Metrotown
Booked a room for my wedding night. Left notes requesting some romantic arrangements in the room. Then called and spoke with the front desk requesting something special. Was told they will take care of it. Come wedding night, entered the room with my partner and NO arrangements. Not a single flower or a note, nothing. Just a plain empty room. Steer clear of this place if you’re booking for something special.It’s(We requested late check out, was confirmed by the front desk, but the cleaning person barged in early and said they were never informed of the late check out)2 strikes - Never booking again.
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6083 McKay Ave, Burnaby, BC V5H 2W7
Hilton Vancouver Metrotown