Holiday Inn Toronto International Airport, an IHG Hotel

The room was very clean and well appointed. The conference room and reception room was awesome. Staff were great. I do have to send a special shout out to the food and beverage team who worked Wednesday and Thursday at the knowledge expo. The food choices were excellent very tasty. Lots of options. The staff were very attentive and did a great job, helping such a large group. I did get a moment to speak with the food and beverage manager at the time and told him just how happy I was with the service. Great work folks.

The hotel is clean, modern and up to date. It was a quick overnight sleep, which we arrive after 1am to be greeted by front desk who was professional and courteous.The bed was big, so comfortable and had fresh crisp linens. Nothing that I noticed in disrepair in the room. In room coffee machine which is great to have for the morning.The lobby had a nice atmosphere with couches and TV while you wait for others or the airport shuttle.Speaking of which, the airport shuttle is convenient and runs every 30 mins. The bus we caught overnight to get to the hotel seemed a little run down as there were water stains on the ceiling and the driver didn't park in the designated hotel shuttle spot at terminal 3 and we almost missed it.

This hotel is a comfortable place to call home while travelling. Close to the Toronto Pearson International Airport, it offers complimentary shuttle services to and from the airport.The room is standard, beds are comfortable and offers a mini fridge, microwave, coffee maker.There is also a nice big pool on the premises and our 8 year old couldn't get enough of it.There is a restaurant that offers meals including breakfast, but the prices are so crazy that I recommend going somewhere else for meals.Overall a great place to stay, and not too far away from the activities that Toronto has to offer, with cheaper rates than hotels downtown.

Family of 3 and we had the most amazing stay here at the Holiday Inn International. Free airport shuttle which meant we could use it if we wanted to catch the train to the city and back, hassle free. (Note to self; the shuttle is on the ground floor outside terminal 1, R3) The staff were super friendly and kind. We loved the room, spacious enough to rest before moving to our next location.

Although the rooms were NOT visited, lobby ambience, main floor bar are any indication, the hotel must have good rooms. The conference hall where our venue was was specious, well lit and clean. Service staff was efficient and organized. Food was of excellent quality. Conveniently located near the International airport. Ample parking including plenty for physically challenged guests.

Poor customer service. Shady employees. Run down hotel. Loud AC.Bedsheets were not clean. Expired coffee creamer in the room. If you have an early flight, they will not let you grab some breakfast a few minutes before their breakfast hour 6:30am. This is the only Holiday Inn I stayed at that did not let you do that, even when you had paid for the breakfast with hotel booking. And being their rewards member doesn't really do much. None of the staff I spoke to were welcoming or friendly.The checking out experience was just as bad. The employees English was barely understandable. Another staff lies about their breakfast hours, pointing me to a sign with yesterdays date. Even though my room rate already includes breakfast, they added a separate hst for the breakfast to my final invoice. Different hotel here have different way of adding their long list of taxes.Overall a very bad experience. It’s experiences like this that leaves visitors a bad impression of Toronto. It also seems that many immigrants that moved here haven’t really learned Canadians friendliness and honesty. They are still acting like as though they are in their home country. It often feels like you are visiting a third world country when visiting.

Nice but pretty much a basic room. I actually like the fact that the floors are not carpeted. It seems a lot cleaner. The shuttle to the airport seems always overloaded in the morning and in the late night I had to wait forever to get picked up at the airport.

Don't forget to use HoteITully.ᴄᴏm when booking any resort. This website will compare countless booking web sites and usually will have rooms much cheaper than others! You're welcome :)! This place is the best rated in the area. I've been staying here for years. If you decide to stay here you definitely won't be let down.I was visiting the area for the weekend, and I am so glad I stayed here for the weekend. Nicholas was so helpful with providing information getting around the city and recommended some good spots. I did not have much baggage but he was also helping me grab my stuff. The hotel is very nice and clean as well.