Appletree Medical Group

Surprisingly they have a front desk and nobody sits here to help the patients. I waited there for 40 minutes and nobody came at front and the took the ring bell away to remain unordered.

This place should be shut down and every nurse should be never allowed to practice. We have been going to this clinic for past few years and slowly this clinic has descended into its current deplorable state. There is no concept of receptionist, rudest nurses and doctors are always late. Especially the nurses, it is like Appletree hire terrible people for staff. Avoid going to this place.

I waited for 2 hours for a call and then received a link for a video call. Logged in and waited for almost 45 + minutes and kept on receiving messages that 2 patients ahead now 1 now 5 min now 2 minutes and then a message appointment cancelled as doctor only sees ROSTERED PATIENTS. why you wasted my 2 hours i could have taken my father who is 70 plus and sick to a walk in this is the second time with them and i am not going back to them but filing a complaint officially

Dr pinto is the best doctor I visited till date. There is a lot of time to wait to see him but it’s worth it. Wish all Ontario doctors are qualified like him as it gives patients confidence on doctors. He treated me when others pushed me to do nothing but go emergencies , emergency doctors asked to work with family physician. Family physician at the time is bookish lacks real experiences. Now I am totally fine due to Dr pinto and his time. His referral is also as good.. Dr pinto is also a great human being as well. The clinic staff are very well trained.. definitely recommend this clinic..

I must say Dr. Chandran Lavan is the best. I had some medical issues and he did my treatment. This country need Doctors like Dr. Chandran. He listens to your problem properly and never in hurry. He is very respectful.

The worst walk in ever the nurse is not sympathetic at all. He was so rude and not even letting me speak and explain my symptoms felt like he was rushing when no other patient was even there. I was asking so many questions about my health and seemed that he was getting very annoyed. I would have loved to tell him this in person but I just didn’t have the energy to say it as I had a very high fever that day. I wouldn’t recommend going here. Made me feel so bad, he was being so aggressive when swapping me for strep throat I told him I needed a second and again he was super annoyed. Not sure why… but if I could give his clinic a 0 rating I would. I’m telling you it’s better to just go somewhere else. I hope someone reads my rating and takes this seriously and maybe train there staff to be a bit more nicer. I understand it’s been hard for the front line workers but still being nice to patients isn’t a hard ask. If you don’t want to be there find another job. If this is the nurse that’s reading this hope you remember what patient you did this to. But I hardly doubt that because you probably did this to everyone. can’t even imagine how you treat the elderly patience.

My son attempted to visit this Clinic this past Wednesday evening at around 6:30 pm (they closed at 9pm). He was told that at that time no walkins were being seen (appts only) and he would have come back the following day and was given the hours the walk in clinic was. He arrived during those hours but the doors were locked. He banged on the door and someone finally came and let him in. He filled in the form and waited. He explained his symptoms - very sore throat and breathing issues. The nurse (as there were no doctor's on site) took his temperature and told him that the only way to see a doctor was by video and because he was dealing with breathing issues he would have to go elsewhere (she listened to his chest and heard 'something'). My son said many people came in whilst he was waiting and were turned away.What is the point of having a walk in clinic if people cannot be treated???? He had to find his way to an urgent care clinic (the name which she provided but couldn't give him an address). Where he was seen by the doctor and prescribed medication.Place is basically useless as a walk in clinic and should not be allowed to operate as such if there isn't a doctor on site or at least a nurse practitioner - some one who can actually provide medical help.

Worst dealing with the patients. Waited for 2 hours and then they said we don’t provide vaccines. Should have informed earlier, I told receptionist earlier about the insurance and vaccine and she was like ok add your name, we will call you. Zero professionalism.

Dr. Jaipargas is the best doctor at that clinic. I wish he was available more. He is kind, patient, listens to you, checks up on his patients to see how they are doing. They need a few more doctors like him at the clinic.Dr. Pamela is also a very nice doctor. She is very understanding and caring. I wish the wait time wasn’t that long but it is usually very long to walk in and see her.I continue to visit this clinic only because of these two doctors but there should be a receptionist at the front desk to answer patients inquiries and assist older patients with the kiosks.

Worst place ever been to (especially when we talk about health care), i had an appointment booked for 12:10 pm and was not seen for next 1 and half hour. No one should visit this stupid place ever.