MacKenzie Furniture

I experienced excellent service from the two ladies on the sales floor.They were very helpful in solving the few problems I had relating to the purchases I made.And I look forward to dealing with them again when the bookcase I ordered comes in.Furthermore, I must say that the two delivery men, who delivered my 65” Q90T Samsung TV, were both vital in packing it, and the counter I bought for it, up three flights of stairs. These gentleman also instrumental in setting it up for me. I am 64, and could not have done it myself. I am very grateful to these two men for their help.

Great staff, helpful, knowledgeable, enthusiastic. Got us a great deal on a couch.

We stopped by the prince Rupert store after a long bike ride from Alberta along the yellow head highway. The guys were incredibly helpful helping us get bike boxes in order. We have shopped at Ashley before in Alberta and will definitely do so again thanks to the kind generosity of the guys in Prince Rupert.

They are price matching appliances from Costco. Sales staff is professional and knowledgeable

Great service, actually provide value and insight on products.

Great service!! They went the extra mile to accommodate my home needs and did it all with a smile! The furniture is of high quality and super comfy! I highly recommend them!

I called in an order from on island here and I ordered an L shaped sueade couch and I asked if it was in stalk in the store so I can get that same week delivery option and they said yes, so I tossed my old couches waiting for deliver 3 days later. After 5 days I call and ask where they are and they said they didn't have them so they had to order which takes another MONTH. At this point I'm pregnant with no couches and mad so I have to take up their offer for another couch not knowing what I'm getting into because he is selling it to me over the phone as if I can see it (because I live on an island I can't go in) I can't stress enough how much I mentioned I needed an easy cleaning surface that won't soak up liquid and they sent me this huge tweed couch that I could barely fit in my house. I paid straight up with Pay pal and they couldn't give me a refund on there so they had to send me couches I didn't want i guess. I wouldn't suggest ordering from them if it needs to be delivered on island. It often broken or not what you want

Great experience! Simran, our sales associate, was very friendly, helpful and accommodating. We purchased a couch which was quickly and professionally delivered by the drivers. Overall, very happy with the service and our purchase.

I've shopped at Makenzie for all my Livingroom furniture and always get Trevor to help.I recently moved out of town but still own my house in Prince Rupert, I needed new appliances and Trevor was awesome to deal with, he's always so helpful. I highly recommend shopping for your furniture and appliances there.....ask for Trevor, you won't regret it.