Total Care Pet Grooming and Dog Training

Every time I have gone here it has been an amazing experience. Emmanuelle always gets me in within a week of messaging or calling her and works around my busy work schedule. With my male cat, I always bring him in for a lion cut, nail trim and a bath- her price is always amazing compared to other groomers and she lets me help her as my cat is always so much more comfortable with me there! Without getting in her way, I can keep my cat comfortable and happy while she does her job.She is always very professional and treats my cat like her own, I would 100% bring my dog in the future when I get one for her services.Google maps brings you right to her house where she works out of her garage, it is nicely set up to accommodate your furry friends!I would 100% recommend her to anyone!

This lady is magnificent. The way she handles each and every dog or cat as her own is awesome. Drop your dog off and a hr later come and get your puppy back all clean and wonderful. She knows exactly what she is doing. From big dog to small dog with anxiety issues. She is great. She is always busy. I have been coming to her now for 2 yrs and never been disappointed. Keep it local and in the community. The knowledge of animals cause she is a vet assistant is wonderful as well. Lots of knowledge of any issues.

I have debated on writing this review for a long time. I used to live in the area and could unfortunately see in to her back yard. Her dogs were CONSTANTLY in the yard/back deck in the winter. It was very hard to watch them sit outside in the freezing cold. Even on the extremely cold days. They wouldn't even shovel off the deck for them. They would be forced to lay in the snow in the freezing cold. If they weren't laying down, all they would do was stand staring at the door begging to go back inside.She MAY be a good groomer.. But I certainly would never want to leave my animals with someone who doesn't seem to care about her own dogs.

Heads up! Our appointments were cancelled three times in a row and the last time with only a 30 minute notice. Total Care Pet Grooming on 50 Copperstone is not reliable. Check other reviews to verify this deficiency.U. H.

DON'T BOTHER BOOKING WITH HER...Well I should have trusted my gut. I read reviews where Janelle cancels her appointments at the last minute. It just happened to me. This was to be my dogs first appointment and Janelle just sent text that she has an emergency and won't be available for today.It's seems as though she shouldn't running a business right now if she continuously cancels her appointments.I would give a zero if I could

We went to this place for our dogs grooming. She did the first grooming but said she couldn’t do the entire thing and told to book another appointment. We tried to book another appointment but our appointments were cancelled multiple times and the last time with only a 30 minute notice. Till date we cannot get an answer from her.Total Care Pet Grooming on 50 Copperstone is not reliable. DO NOT GO TO THIS PLACE.

Janelle did an unbelievable job! I’m super happy with how Bean (my cat) turned out, I will definitely be returning!

Our appointment has been canceled twice in the last week due to groomers personal reasons. I can not hold that against her, however, being canceled twenty minutes before our appointment when already being on the road is unacceptable. Time management and respect for your clients is very important.

I had an appointment at 11:30, i waited by her front door sitting on the steps for 20 minutes called her 4 or 5 times, texted her, rang tje door bell 3 times. There was a car parked in the front the balcony door was open and her dogs were barking. I assumed she was just ignoring me on purpose at this point. VERY UNRELIABLE Waste of my time driving there waiting there and driving back… very disappointed. I was very excited to bring my pet for grooming because I ignored all the one star reviews , which I shouldn’t have done. Do not go here.