Radius Logistics

The most incompetent company I have ever dealt with. Not only did they not honor their quote, they left our merchandise sitting in storage for over 3wks. I would never use them again, and I recommend any other company to reconsider.

Fantastic customer service! Daily shipment tracking, personal customer service contact and reasonable rates. I have used this carrier to serve multiple LTL shipping lanes and have had no issues.

Radius is my go to for freight shipping. The rates are great, customer service is excellent and they are willing to go the extra step to make sure our customers product arrives on time and in the condition it left us in. Radius contacts our customers to make sure that all their needs have been met and there are no surprises on delivery like scheduled times, gates or tailgate lifts which mean no unexpected costs to us.

Excellent Service, great customer care. Been using Radius for a few years and slowly they are becoming a constant reliable source for shipping. Highly recommend

Radius is so easy to work with. Moving freight is straight forward, it's the challenging situations where you will see carriers fumble or not skip a beat. Our staff and customers are always commenting on their staff which is a direct reflection of the company they work for. As a customer who unitizes their LTL, flatbed and full truckload network, I can't speak highly enough about Radius Logistics!

I work with Axon Cabinets Ltd and we have been using radius for a few months now.I would describe radius logistics as superlative; as a logistics company, as a service provider, they are of the highest kind, quality, and order, supreme.They operate like a large company (i.e., they've never said they didn't have a truck for me) but their customer service I like a small company (i.e., they make us feel like we are their only customer)I cannot speak highly enough about radius and I hope the provide the same great service for my customers.

Our small family business has had generally positive experiences with Radius. We've used them on a three occasions and, on all but one, they have delivered as expected - on time and with hassle free customer service. However, during our last delivery it seems there was a miscommunication between Radius and its shipper. Our equipment didn't arrive when promised and little assistance was provided by Radius when we brought this to their attention. Following delivery we raised this issue with Radius, since the delay in delivering our equipment had a significant impact on our small business. While it took some time for Radius exec to respond we appreciated the steps they took to address the situation.Mistakes happen. But we would consider using Radius again based on their response.

Radius was a huge help to us during Vancouver floods. Excellent company that knows how to get things done.

I would recommend Radius Logistics to any company looking for great customer service and competitive pricing. We ship our products across Canada and the states with them. They go the extra mile to find options when trying to deliver to rural places and personally contact the consignee to ensure delivery times and details prior to shipping. The office staff are always helpful and willing to take phone calls for questions and follow ups on deliveries.

We have used Radius Logistics for transporting our freight from the USA to Vancouver for over a decade now. Not only do they maintain competitive pricing but the customer service we receive is second to none in the freight industry. I would not hesitate recommending Radius Logistics for your cross boarder freight needs.