Tim Hortons
589 Reviews
$$$
- Wednesday5 am–10 pm
- Thursday5 am–10 pm
- Friday5 am–10 pm
- Saturday5 am–10 pm
- Sunday5 am–10 pm
- Monday5 am–10 pm
- Tuesday5 am–10 pm
About the Business
Tim Hortons | 5915 Perth St | Coffee Shop | Tim Hortons | Coffee Shop
Contacts
Call Us
+16138382999
5915 Perth St, Richmond, ON K0A 2Z0
Hours
- Wednesday5 am–10 pm
- Thursday5 am–10 pm
- Friday5 am–10 pm
- Saturday5 am–10 pm
- Sunday5 am–10 pm
- Monday5 am–10 pm
- Tuesday5 am–10 pm
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Wi-Fi
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Vegetarian options
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Groups
- Great tea selection
- Coffee
- Breakfast
- Brunch
- High chairs
- Late-night food
- Kids' menu
- Drive-through
- Prepared foods
Recommended Reviews
Reilly Degray
07.10.2023
Tim Hortons
Definitely the slowest Tim Hortons I’ve ever been to in my life. Especially first thing around 5:30am. If you live in Richmond and want just a coffee before work you better show up extra early because you’re waiting an inconvenient amount of time, I myself have waited in the line up for 18 minutes and 16 minutes two separate times in one week. Just to get a coffee. It absolutely blows my mind and I don’t think the staff that’s running drive through in the morning could be bothered if they are efficient or not. No one should be waiting in a drive through line up more than 5-10 minutes.
Karen Evans
01.10.2023
Tim Hortons
This Tim Hortons, is the dirtiest I have ever been in. Table are not wiped, floor is not cleaned and flies and bees run rampart thru the place. I have contacted Tim Hortons thru email, and got the response We will notify the manager" ... Nothing changed. Customer service is poor
Sarah Cooke
28.08.2023
Tim Hortons
Went to Tim Hortons yesterday morning with family. We went threw the drive threw and asked what we wanted half way threw the order the person leaves the speaker so we had to drive up. Once at the window we ask if they got our order right was ignore and was if we order an item that was wrong we said no and gave the right order but had ignored half that order again going in and out of the window not listening to us. I would understand if it was busy but when we went it was very quiet and they didn’t seem to want listen to us place or order and was more worried about things going on in the store then getting orders right and listening to the customers. Once my family got their food and wasn’t even done well. Eggs were soggy and coffee was mostly milk. Usually when we go there it is fine but yesterday was not a great experience
Martha Burchat
23.08.2023
Tim Hortons
For walk-in customers, extremely slow service and they have now designed it so you can't see that they have all the staff working on drive-thru and that staff can't see is the girl at the walk-in counter needs help. If Tim Hortons doesn't want walk-in customers, then why bother having that service offered! Steeped Tea is weak as usual.
Kerry N
15.08.2023
Tim Hortons
By far one of the best run Tim Hortons and most efficient drive thru's. Staff speak clearly on the speaker and get everything right. Staff are polite and welcoming. Keep up the good work!
David Stewart
23.07.2023
Tim Hortons
Clean inside, friendly staff and the usual so-so Timmies fare. The unique thing about the drive-through is that they always forget at least one item...we make a game out of it.
Genevieve Brunet
23.07.2023
Tim Hortons
This was such a disappointing experience for a Tim Hortons. It's so misleading! The decor is nice and it all looks very modern, it's accessible and there were high chairs. But it hides a secret, bad food and disengaged staff.We went in for wraps and drinks. It took over 22 min to get out food. There were three staff standing around not doing anything. The food we received was dry, missing components and tasted old". The hot chocolate was watery and the coffee was definitely older than 20min.I will find an alternative restaurant next time I'm in town.PS. I get they all deserve a break but maybe not scheduling 75% of the staff for a break at the same time at 6pm would be better for customer service experience and easier on the staff themselves that have to work so much harder to get things done. It felt more like participating in a hazing then a restaurant."
Review Review
22.07.2023
Tim Hortons
If you're looking for the worst Tim Hortons experience available look no further!! You've come to the right place. Don't be mistaken, although they've made you repeat your order 9 times now AND repeated it back to you - IT WILL STILL BE INCORRECT.Want burnt coffee and curdled cream?! This is the place to go. Want stale donuts and bagels? Stop the search, you've found the spot.Want service quality less than a highschool cafeteria?! Richmond Tim Hortons has just that.Just save your money and go through their dumpster same quality and at the very least, you'll get what you wanted...
kyle stainer
20.07.2023
Tim Hortons
Worst timmies in eastern Ontario, guaranteed 8-10mins in the drive thru if there’s more than 5/6cars. They’re rude and can barely speak English.
Giorgio Huawei
18.07.2023
Tim Hortons
'Coffee' is awful but that's a chain issue not location. 'Coffee' was scalding hot enough to give 3rd degree burns if in contact with exposed skin. Minimum 15 minutes wait to allow 'coffee' to cool enough to be relatively safe to consume. Two stars for being open on Boxing Day and comfy seats!
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Map
5915 Perth St, Richmond, ON K0A 2Z0
Tim Hortons