Award Plus: Plumbing and Drains

Alex responded promptly and arrived within hours. Unclogged my kitchen sink and replaced a small piece of pipe. Did not try to upsell me at all. He did a great job efficiently, quickly and for a good price. Very friendly service. Would recommend to anyone.

After soliciting more than a few quotes to repair a leaking shower, I chose to work with Alex and Award Plus. He was prompt and communicative through the process, and patient in explaining the steps needed to repair my leaking shower.He arrived on time with the parts needed, repaired everything within an hour, and even gave tips on how to extend the life of the new parts he installed.As a first time homeowner, you always hope to meet a professional with whom you can build a long-term service relationship, and I will certainly book this company again for my future plumbing needs.

With a slow-draining bathtub and what looked like corrosion of the pipes beneath my basin, I needed help! But I was a little hesitant about the referrals I’d gathered. I declined the recommendations of my property manager, a good friend and two HomeStars companies and was happy and relieved when I went, instead, with my gut and selected Award Plus: Plumbing & Drains.Responding to my emailed request with a sense of humour and a great deal of knowledge about the business, Alex was able to offer an initial assessment over the phone and to suggest a solution for me. On the day of my appointment, Will arrived promptly and did a terrific job with the drain in my tub. He then polished off the corrosion that was visible on my basin pipes (at no charge) and confirmed Alex’s assessment that that the rust was on the outer surface only. For now, there was no need to replace the pipes. He was kind enough to recommend alternative stoppers for my drains and to even tell me about the DIY workshops offered by a local hardware store when I mentioned a small job I wanted to do myself. Prompt, kind, detailed and efficient service - and all at a price less than was originally quoted! I’m so glad that I spotted the Award Plus van with its turquoise and black banner as it passed me on the street one day! Thank you, Will and Alex!

Alex was on time, on budget, perfect quality work, and on top of it all a very nice guy.

We had a random leak near our bathroom around 4pm last Thursday. Will came highly recommended so we gave him a call. He was clearly busy but came at 7pm. He was so kind and professional, and explained exactly what he was looking for. He was able to locate the leak and confirm it was not coming from the pipes, but the roof, as we suspected.Even though I am still dealing with the leak, which is causing me a lot of stress, I know I have a reliable, kind plumber for any future issues.Silver linings people.

We used Alex from Award Plus Plumbing last month Our upstairs toilet was leaking into our basement ceiling. Alex came to our rescue. Alex was responsive, on time, professional, thoroughly investigated and explained the issue in detail and then fixed it. He was wonderful to meet and we would most definitely use Alex again and recommend his services. Wonderful gentleman and professional and expert plumber! Thanks Alex for a great job which was fixed promptly without incident!

Spoke with Alex and he was friendly and professional. I Explained the problem and Alex was straightforward on what has to be done. Alex showed up 24hrs later ( Aug 30, 2021) from our initial call. Service was very satisfactory on top of his professionalism. I would recommend Alex to my friends and relatives given the chance. I already recommended Alex to my neighbour. My apologies for a late review.

Alex showed up when he said he would. He diagnosed the problem with our kitchen drain back-up and fixed it. He gave us tips to help us resolve this problem from happening again. He was extremely professional, efficient and also personable . We have used this company before with the same service and would highly recommend them to anyone with plumbing or drainage issues

Alex and Will are always professional and amazing at what they do. I have used them a number of times and would not hesitate to recommend them to any of my friends and neighbors. They are very competitive in pricing and always do a great job of taking care to clean up after doing the job. Will always tries to find an ever better solution to make things work better than they were prior to them coming to fix the issue. A++++