Okotoks Ford Service

Good service. The Works pkg is solid value.

Great service like alwsys.

The service staff and mechanics go above and beyond to help you out. I had a bad incident with a salesman (he is no longer there and it was rectified) but the service department was what kept me there long enough for sales to make the issue right.

Great place friendly place nice people to talk to. Wonderful service too boot.

I've bought my last 2 trucks from this dealership and will probably buy my third. I exclusively use their service department simply for the service I receive here. I have their service tech Julie Niles on speed dial as she always makes sure I'm taken care of quickly and fairly. For example, with the recent cold snap in the -30's I went to plug my truck in and noticed that the plug was broken. I called Julie an hour before they closed and she insisted I bring my truck in right away to get fixed and convinced a mechanic to stay a bit late to fix my block heater. When I got there I was told that the heater had been recalled and wanted to fix it right away to save me from flooding the engine in the morning and causing damage to the engine. This is just one of the many examples of their service department going above and beyond since buying my first truck with them 6 years ago. Thanks Julie, your help is always appreciated.

Called service to ask about my E350 motor home engine light on and was told they don’t work on motor homes, take it to woodys RV

nicest people ever! told us 1hr but stayed for 3beautiful job

Very helpful knowledgeable and friendly stuff. Great prices much recommend

My experience at okotoks ford today. Was awesome, from rick the shuttle driver, who opened my door for me , to lisa thomson, the service advisor, and then the girls in the cash office!! Was very happy overall with all of you, thank you so much!!!

Service Staff is good. Sales staff promises and Ford vehicle quality? Not so much. 2017 Lariat with 100k kms has had motor, 4WD system and now transmission problems. Extended time between diagnoses and ability to fix. But please give us $160 to keep the nav system in your truck current, no matter what we told you about updates or implied with your extra aftermarket extended warranty.