Kentville Toyota

Bought a new Highlander there. My salesman Danny was a pleasure to deal with very knowledgeable about their products. The whole experience was positive and fast. Just a little update I think it's really greedy toyota to change $10 a mouth to start my car with my phone. It will be something I consider when I'm ready to trade.

Wonderful experience with the folks at this dealership. Randy Kinsman, Jennifer Johnston but particularly, Scott O'Regan. So easy to talk with, knows his stuff, patient and professional. I love my new Corolla XSE - it's a real beauty. Thanks Kentville Toyota !

I just purchased a 2017 Rav4 XLE through Dan. I don't think the service could have been any better. The Sales staff were extremely helpful and found exactly what we were looking for. This is the first big purchase me and my s/o have made and they made the process extremely easy and answered all of our questions. I highly recommend doing your business here.

I just picked up my 2023 Tacoma Trail Edition this morning. Eric Spooner in Sales and Jennifer in finance made the buying experience super easy and straight forward. Eric was in touch often with updates via text and phone calls and was genuinely just as excited as I was to get updates and to make the delivery of the vehicle. I'm sure I won't have to deal with the service or parts department for many years, but if I do I'm sure they'll handle things with just as much professionalism as the sales and finance department did. Very pleased with the service and highly recommend Kentville Toyota.

I have been to many dealerships and purchased many cars and I can say that this dealership is one of the best I've been to. They are super easy to deal with. Very friendly and honest staff. I would buy another car from Kentville Toyota without thinking twice.

We were going to purchase a new Toyota from this dealership today. We had a car lined up to replace a totalled car (Toyota, bought new). Loyal Toyota customers.We are told that the car is available and that we can have it within our time window (with only a couple weeks without a car). We specify that we are from NB, and that we will need to drive down to get the car, and even explain that we will go to Service NB to get our plate on the way back. We are told to put a deposit down, and that our hunt is over. Shortly after giving a deposit to secure the car, we receive a phone call with the salesman Eric explaining that they will not sell it to us because we are not local. They refunded the deposit, and refused to honour the original agreement.We were very discouraged and surprised. We had finally found our next Toyota, staying loyal to the company. When asking Eric for the actual reasons as to why we could not get the car, here are some statements made over the phone:- 'It is our policy not to sell cars to people who are not local'- 'We decide who we sell cars to, not Toyota Canada'- We would lose thousands selling to you and not getting you in for maintenance.- 'We would not have you as a repeat customer' (assumption)- 'No offence, but ultimately, it's not our problem that your car is totalled'- 'I had not understood that you were from out of province' (it was mentioned 5 times during our initial phone conversation, everything from the plates, to the road trip to get it)- 'Maybe it was the language barrier that made it hard to understand that you're out of town' (I am French, but work communications in English, picked up on the accent and tried blaming it on that)It is so disappointing that this salesperson (and dealership) are so shortsighted around the fact that a lost Toyota customer (we will need to go to a different brand now) is important, wether it is a local one or not. Explained to Eric that someone will inevitably have their car totalled in Kentville and need a replacement in Moncton, and so on, balancing things out. His answer: 'Agree to Disagree'.Maybe Honda will be more respectful of our time, our language, our situation, and our business.

Derek Hull was a delight to work with and made the whole process easy. I would recommend anyone looking for a new vehicle to go to him. Thank you again Derek!

We tried to purchase a 2023 Rav4 Hybrid. We placed a $2500 deposit on the unit and had a date and time set for delivery. After asking some questions to the General Sales Manager, he decided our money and our arrangements were no good for him. He sold the unit to someone else with the only explanation being that he said we were unreasonable customers.We did have a back and forth with his boss but ultimately were promised things that they backed out of right after when asking how this would work.We came to Kentville Toyota as we have deep roots in the Annapolis Valley even though we live in the city. Their general sales manager has no honor and the character of a sleazy car salesman. Shame on him!If you are looking for a Toyota, take a drive elsewhere.

Very friendly staff. I brought in my mom's old prius, they took a look at it and gave me a honest response about what it might take to fix the problem. They're also dog friendly :) I won't hesitate to come back

Such a fantastic experience with Kentville Toyota!! From the first conversation with Eric Spooner, meeting with Derek Hull to test drive our 2023 Tacoma TRD Pro and arrange the paperwork to meeting with Eric to pick the truck up and go over all its features we could not be happier. Was a team effort. Everyone was so knowledgeable and helpful through the entire process. Can’t forget Jennifer Johnson and Peter Stewart who handled the financing.We will certainly recommend Kentville Toyota to anyone looking to purchase a Toyota product.Thanks for everything. We are loving the truck!!