LAKERIDGE CHRYSLER

Absolutely amazing experience. I couldn't be more happy. Bought my very first truck and Eric and Chris made the whole experience seamless. They were professional, kind and cared about what my needs where. Thank you so very much to everyone at Lakeridge, I will be back. BTW loving the shirt and hat, you all are awesome.

I brought my truck in here after I heard a grinding noise while driving. The team at Lakeridge not only fit my diagnostic in same-day despite having a full schedule, but they were fast in figuring out that the problem was the differential and that it needed to be replaced. They were also very accommodating in getting me a loaner vehicle while we waited for the part to arrive, and kept me very informed throughout the whole process. They even got the repair done a few days early.After having a really negative experience with the dealership where I bought my truck, it's extremely refreshing to have a positive one here. I wish I had purchased the vehicle from Lakeridge to begin with.I think that the best measure of a dealership is how they treat you when things go awry, and Lakeridge has demonstrated that they go above and beyond, both in the quality of the repairs and in the dedication to good customer service.A special thanks to Jennifer at the service desk for her understanding and friendly attitude. It really makes all the difference.

First negative review ever...Absolutely horrible customer service. I bought the truck there, and maintained it there. Got an oil change just over a month ago. Nothing wrong... last week engine dies, they want me to pay $25,000 for a replacement engine. When I questioned why a motor for a 2014 truck would cost so much, I was told they were expensive engines and that a used one would cost the same as a new one??? 25k for a truck worth 15-17k doesn't make sense...I was then told it was probably my fault because I was 4000km over on my last oil change. I thought they were joking. When i declined, I was told to come pay the diagnostic bill and tow my truck away. The diagnostic bill was a gouging $440 just to tell me the engine was dead...Boyer, at my request, quoted me $19k for a new engine and $12 for a used, which is thousands less. Thanks Lakeridge. You've lost a customer.

Stopped in to have batteries changed in my key FOBs and man behind service desk said it was his 1st day at counter. Key FOB's fixed and rear wiper blade replaced in less than 10 minutes. Excellent service from him. Thank you!!

As far as car dealerships and sales people go Lakeridge certainly gives you it's all. They will go out of their way to get you the vehicle your looking for, even if at times the ask is to great, and at a competitive price. As for the service department Josh and team are fantastic to deal with. They are not only knowledgeable but punctual in meeting your requests.I would not hesitate to purchase another vehicle from them nor would I think twice about recommending them to friends or family. Overall a real joy to deal with, keep up the great customer service team.

Great to buy from. Horrible service department. Won’t honour warranties, and insanely high prices on bodywork due to third party body shop. Price made me think that there is scam here. Buy from here take the vehicle anywhere else for service. This experience made me happy to go back to a ford truck

Awesome when we first went a few years back..not so much recently. Took jeep in..long story short..always ask for old parts back. Charged$ 500 for new housing..when it was a $2 o ring...wont be returning

They are the best. Bought my truck there, and I'll drive from Ottawa to them just to change my oil. Beautiful people and a very welcoming atmosphere.

My husband and I had wanted to trade our car in for something bigger and Chris was able to help us beyond what I thought was possible and was able to get my husband into a 1979 Thunderbird in EXCELLENT condition. We left extremely happy and appreciate everything Chris did for us!

Great dealership! Back in 2016 me and my wife bought a dodge dart from Ian Parker and it was a great reliable car after 7 with the car we realized we needed something all wheel drive so we headed back to lakeridge to look at a ram. The wife always wanted a Durango though so I asked the salesman Sean Triggs if he could source us a dodge Durango in destroyer grey by chance. Sean found us a Durango instantly for a great price and with way more options then we were expecting so we got it. Well last bad snow storm I got to finally test out it’s all wheel drive capabilities and I have to say I felt like I was on a casual Sunday drive. It handled it with ease. I can’t thank the team at lakeridge Chrysler enough for helping us out with our purchase. If you are considering a dodge I highly recommend this dealership and go see Sean Triggs he is a great guy to deal with.