Credit Bureau Services

Some lady called telling me she is with the government of Canada Debt collections and I owe a debt. If I don’t pay her right away by credit card she will be sending court services to my house within 48 hours to serve me for court! What a joke! I explained that this debt was paid for months ago. I asked some simple questions about the debt that she couldn’t answer. She was a bully and very threatening! I honestly was questioning if this was a scam.First off she was LYING second I should have called the police because she was impersonating a government employee! This company should close down before YOUR taken to court!FYI I called the original debtor and straightened everything out. Now they keep calling me from different numbers! Absolutely ridiculous.

Called me multiple times leaving a message asking for someone I've never heard of. Not a big deal, it happens. I've patiently called back and explained it each time. What should NOT happen, though, is one of your employees (Cathy) getting aggressive and confrontational after I got yet another call today and was explaining it again cordially - especially considering it's probably the 3rd time I've spoken to her in the past 2 months to explain YOUR mixup.If this is how rude your employees are to people taking time to help you clear things up when YOU are making a mistake, I'd hate to see your etiquette towards people owing a debt. Welcome to the blocked number list.

I know of somebody in the office giving out information on clients. When I phoned to reported I got yelled at. They treated me like I did something wrong. If this is the way they treat someone who owes nothing and is reporting a serious security breech that an issuecannot reply to you but as I said I did try calling to reported she yelled at me and . She said I was doing something wrong. Pull the call she kept saying it was recoded

August 20, 2021Dear honorable judgeI Compagnon am writing a response to the claim against me in your small claims court. I do take full responsibility for the debt I have accumulated with the Canadian Tire Credit Card. I have never had any intention to not pay or run away from it. My credit was excellent before this pandemic began.I was paying my debts faithfully. I hold a mortgage and line of credit. Three times during this pandemic I was ordered to stop work. I was not allowed to cut hair. I was not allowed to clean my client’s houses which are my income for more than 20 years.While my mortgage granted me payment deferrals and my bank at CIBC became content with my payments, Canadian tire credit card was not so patient, Their demand was all at once or legal action. I was only back to work 1 week when the threatening call came. So far I have paid $2300.00 to bring down this account to zero. Payments started as follows, July 23, $800, July 30, $500, August 5th, $500, August 18th, $500.I am receiving emails from credit karma that say “Good job Mrs Compagnon you are catching up with your payments keep up the good work”My employment and my husband’s employment are getting back to normal. I firmly believe this Canadian Tire debt will be paid off before it even becomes heard in your court. I feel it is grossly unfair for a credit card provider to take this kind of action to me as a client where government has forced us to stop working.What I find unfair are the added legal fees on top of the debt already owing as this is a credit card lender not a private loan and the company has hired a third party legal team in a small claims court while other credit cards use collections agencies.Please note this credit card is still active and accruing interest while I am making the payments at the cashiers by inserting the card in their POS terminals. I do not understand what kind of entity goes to court with a credit card account not closed.My plea to you your honor is to allow me to show you that I have paid my credit card in full before you make judgment and deny this legal team from making a fast dollar on a normal working person whom received this legal action after already paying $1800.00 to the debt that is rapidly declining as each week passes.Sincerely:Mrs D Compagnon

I don't know where to begin with these shysters. They lie and operate beyond any semblance of ethics. Despite having made payment arrangements with them for an account that was delinquent, they chose to ignore the existing payment arrangement and proceed directly to court.Working in an industry that was severely decimated by the COVID pandemic, I along with thousands of others was laid off and unable to continue with the payment arrangements. Despite calling and speaking to a most disagreeable sow by the name.of Kari Turnbull (or as she prefers - likely to appeal to her massive ego Mrs. Turnbull)

Got a phone number from one of the major carriers. Turns out it is the previous number of someone with outstanding debts. I keep getting calls from the St Catharine​s office of Credit Bureau Services Canada. Every time, the same story: a promise to correct their records and to stop calling my number to reach this other person. No action is ever taken. Ultimately this is the fault of the company's ownership/management. Correcting the records is not a corporate priority. Today I returned a voice mail message from CBSC within 90 minutes of the original call, and the person who left the message couldn't remember who she had called and actually expected me to spell the name of the person she had been trying to reach. I don't know how to spell the name and I pointed out that CBSC possesses that information not me. The person on the phone was very aggressive and had no respect for the continued wasting of my time. I expect to continue to receive calls because Credit Bureau Services Canada is clearly incapable of correcting its practices.

Dear Cathy (& Amanda) from the Credit Bureau... first of all not being able to make a credit card payment(s) does not make me a bad person, so stop insinuating that it does. Secondly, someone else's hardships are none of your (or the collection company's) business, therefore after I agree to a payment plan and ask how can I make a payment" you do not get to interrogate me about why my payments got missed in the first place. That's irrelevant. It is your job to collect payment not pass judgement on people

I doubt in general that people enjoy dealing with collections, however, there is a way to deal with clients who owe money. This company is by far the worst of the worst. Threats like no other, intimidating language, terrible communication skills. Absolutely not willing to make arrangements with you. I was actually told that I was lucky that Covid is affecting things right now, otherwise I would be in court. I’ve been paying my credit card religiously and not in small increments and god forbid you hit 29 days, they will call and intimidate you further. I’d be surprised if the person on the other line knew how to smile. You are calling people who have clearly been through a tough time. A little compassion goes a long way.

Called me 1240pm. The guy states my name n account. I said yes it's me but just got bad news my daughters heart is in danger because of chemo. She just had mastectomy at 28yrs old. The guy says whatever and hangs up. Are u kidding me??

I worked with some J Newport lady... she claims shes been working at this place for 40 years but im having to explain to her how ive alrdy paid this debt off years ago and i have the recite in my hand... she says i should pay them anyways and try to get a refund from where i paid the loan directly. I had to argue with this lady to be able to send her an email with the recite all she wanted was for me to fax.. who still uses fax these days? At the end of the transaction i requested that she would email me just stating what has taken place today so i dont need to call back in. refused to send any sort of acknowledgement via email. said its up to me to protect the letter shes sending me that its like gold and goes on trying to give me life advice... end result very unprofessional from start to end