Citrus Cycles Ltd.
67 Reviews
About the Business
Citrus Cycles - Home - CitrusCycles.ca | Citrus Cycles offers Pedal Assist Bikes, Electric Bikes and Electric Bicycle Tours, Rentals and Sales. Rent an eBike or go on an eBike tour on Vancouver Island in Ladysmith, Duncan, Cowichan Valley, Nanaimo, Victoria, Cobble Hill, Parksville, Tofino, Courtney and Comox. Buy eBikes, Fat eBikes, Mountain eBikes, Cross Country eBikes, Urban eBikes or Commuter eBikes on-line from a Canadian company.
Contacts
Website
Call Us
+18883420102
9778 Willow St, Chemainus, BC V0R 1K0
Hours
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- Same-day delivery
- Wheelchair-accessible elevator
- Appointment required
- Checks
- Language assistance
- Bicycle rental
Recommended Reviews
Stéphane Perry
03.10.2023
Citrus Cycles Ltd.
I had a great experience dealing with Kelly and Ruth at Citrus Cycles. I bought a brand new Riese & Muller Homage that I was looking at on line but never saw for real. Kelly was very nice and had all the answers to my question. He is truthfull and honest. I was a bit hesitant in transfering so much money, but no sweat, everythig is as promissed. All this from Pacific to Atlantic without a hiccup. I am a very happy customer and do not hesitate to recommand them.
Tony McCrory
28.09.2023
Citrus Cycles Ltd.
Prices vary to fit different budgets. Great service and they return all phone calls, text messages and emails! After purchasing a bike, I added a couple of options which they quickly installed. Great place to deal with :-)
Paul Kirby
21.09.2023
Citrus Cycles Ltd.
Great purchasing experience. Kelly has a vast amount of knowledge and was able to answer all my questions with no issues. My new GSD was setup perfectly. I ended up damaging a bike on a test ride and Kelly split the cost of the necessary repairs which was very much appreciated - clumsy me!
Lindadiana Hill
09.09.2023
Citrus Cycles Ltd.
Kelly stocks excellent high quality e-bikes. He has tested and reviewed most of them. He is very knowledgeable and an experienced daily e-bike commuter and long distance tourer. He is a good listener and so makes very sound suggestions. I like his approach of requiring potential buyers to come to the drop-in hours posted on the website or make appointments because then you receive his undivided attention. Buying an e-bike involves a lot of research, testing of the bicycle and accessories, reading reviews, watching videos, consideration and learning so give yourself lots of time. I finally purchased my bicycle on my 4th appointment and did lots of research in between. I am very pleased with the entire process and the bicycle plus accessories I selected. Can't wait for my free tune up after I cycle 250 km.
Tim Leslie-Spinks
30.08.2023
Citrus Cycles Ltd.
I was very impressed with the knowledgeable service and professionalism of Kelly and all the other staff at CitrusCycles. They took the time to respond to questions and went the extra mile to ensure that my bike shopping experience was positive. I would not hesitate to recommend them to anybody considering the purchase of a high quality e-bike.
Marsha H
21.08.2023
Citrus Cycles Ltd.
After having an awkward and uncomfortable experience with a bike shop in Victoria, we took the time to make the drive to Chemainus based on the knowledgable advice and information that the owner provided over the phone.I learned enough about E-bikes in the short time spent with Kelly, to make a confident choice, and I now have an E bike that I really like, and use and enjoy!
Brian Douglas Tutty
03.08.2023
Citrus Cycles Ltd.
My e-bike battery was kaput and 2 months past its warranty. Yikes as they cost$1000+A loaner battery was provided by Citrus Cycles and a deposit was made in case Bosch would not cover it under the expired warranty.After several month, the deposit was refunded back to my bank account via e-transfer as Bosch covered Citrus with a new battery.Fabulous service Citrus Cycle!Thank you Kelly and your great service technician.Regards,Brian
Perry Buchan
25.07.2023
Citrus Cycles Ltd.
My wife and I were new to electric bikes. We made an appointment with Kelly, the owner of Citrus Cycles. Wait, an appointment? Yep. This place is different. We had Kelly’s undivided attention. He very patiently gave us an e-bike education, answered our questions, ascertained our needs and set us up for test rides. Kelly is passionate about e-bikes, and very knowledgeable. He also knows the local scene well as a daily rider himself. The bikes here are different too. Mostly (all?) European, brands you don’t see elsewhere. We both bought bikes that we are extremely happy with. Overall, couldn’t have been a better experience.
Murray Castle
22.07.2023
Citrus Cycles Ltd.
Kelly so gracious, knowledgeable and helpful. Test rode two R&M bicycles- both very high quality, just like Citrus Cycle store. A very pleasant experience all round!
Raymond DeGraff
21.07.2023
Citrus Cycles Ltd.
Great service. It as so good to deal with such knowledgeable friendly people.I just did my first long run with it yesterday, it was awesome.
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9778 Willow St, Chemainus, BC V0R 1K0
Citrus Cycles Ltd.