Reitmans

Got a bad experience when returning my online orders here. It's one of their tasks but the person who helped me made rolling eyses and by body language showed she is annoyed to process my returns. Then she asked for my id ! Like I was a thief and wanted to return some stolen items. Then she scanned items with deep breath and not making any eye contact and the only talk she had with me was: write your full name, phone number and signature.At the beginning I told her I'm sorry for returning these items in the store. But maybe I shouldn't be nice with people who don't want to do their duties.

I have never had such a rude experience somewhere in my life! I went there looking for a dress for my friend. She is a medium/size 4. I'm am a plus sized gal. I know this, I also know I'm not a medium. I'm okay with that. I'm not okay with going in someplace and getting completely ignored even when I said excuse me" to try and get someone's attention. I finally got someone to answer me so I could ask hour long they put things on hold for

Buy 1 get 1 80% off this weekend! Only reason I went shopping.

I used to really Like Reitman's.But, I like really Bright, Vibrant, Colors, like Turquoise, Red, Hot Pink . Colors seem to be more Muted and Dull.

Just left your Sunridge location. If I hadn't found the perfect shirt I definitely would Not have spent any money. The employee was ignoring everyone in the store, didn't make eye contact or acknowledge me when I asked to use a fitting room. Refused to stop pricing garments and help me at the cash and then demanded my personal information without even greeting me or asking about my experience so I'm trying to tell you. Shop anywhere but here and head office needs to retrain this woman or fire her. Never coming back.

I was at Reitmans store (Sundridge Mall) to return some clotting for my mom that didn't fit well. I was helped by Jennifer, the manager, and I found her super sweet and helpful. She helped me to find new itens in the correct sizes. I recommend this store. Thank you, Jennifer!

Alisha gave me a great service with my shopping. She was active and gave me recommendations for my outfits . I will be back for more shopping in the future.

The staff at the store were great! Very helpful, the store has more variety of clothing.

I'm deleting my negative review as the owner reached out apologized and said they would speak with the manager of the store. That for me is a positive. I'm happy my experience was taken seriously. Thank you Reitmans.

I have never left a store and felt the immediate need to write a review about how terrible the service was.No customer was greeted. The workers were chatting together, completely ignoring everyone.There were three people working in this store. At no point did anyone offer to start a changing room for any customer or offer any help in any kind. Due to that I could only carry 4 items and I thought “oh well I guess that’s all I’m trying - the hell with this”I arrived in the dressing room and I see a lady working there and look at her: she tells me “wherever you want, whatever”. Ok thenOne of the items I tried on what too big but there was no on to help so I just gave up. The two others I really really liked.I get to the till where a worker is standing. Doing nothing. And she says someone else will help me. Then a line forms behind me. That lady is still doing nothing and says that someone will come and help.Some other lady arrives and says “postal code?” Ok... I give my postal code. “It’s not in the system”God... I ask her to just ring the things through. She asks if I have ever shopped there. I tell her I have an account with reitmans if it is so important can she find me via phone number because I have moved. “No I need your old postal code”.Oh my, I really like those items, but come on.I told her “just. Ring. Them. Through. Already “Now I’m neither friendly nor polite I have to be honest.What is going on in there?My advice to the manager? Replace those workers and install a self help till, you will save your customers some high blood pressure on a Saturday