Trade Secrets | Burlington Mall
34 Reviews
- Wednesday10 AM–9 PM
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday9:30 AM–6 PM
- Sunday11 AM–6 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
About the Business
Trade Secrets | Glamour Secrets Official | Burlington Mall | Shop the best brand names in salon professional beauty, nail, skin and hair and hair care at TS Burlington Mall we’ve got you covered from head to toe
Contacts
Call Us
+19056390300
777 Guelph Line, Burlington, ON L7R 3N2
Hours
- Wednesday10 AM–9 PM
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday9:30 AM–6 PM
- Sunday11 AM–6 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Identifies as women-owned
- LGBTQ+ friendly
- Wi-Fi
- Transgender safe space
- Wheelchair-accessible elevator
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Gender-neutral washroom
Recommended Reviews
Fatima Khan
19.10.2023
Trade Secrets | Burlington Mall
New Management is AMAZING ! awesome customer service and extremely skilled in all services that they provide. I've been getting my wax done from them for over a year now and ive never had an sort of bumps, burn or reaction after the waxing was done! they are so amazing my family and i drive from mississauga just for our eyebrows and waxing to the burlington mall location !
Zo
18.10.2023
Trade Secrets | Burlington Mall
omg i got my eyebrows done here and it was horrible!! i think the girl was new and didn't know what to do and she completely messed up my brows. i had to go to beauty first and get them fixed. i was crying bc they were so bad. if i could give no stars i would.
Niffe
01.10.2023
Trade Secrets | Burlington Mall
They butchered my kid's hair. Apparently they were in a rush and this so called fade isn't just uneven, it's not there. Can't recommend
Razan Razan
14.09.2023
Trade Secrets | Burlington Mall
I cut my hair today, it was damaged, the hair stylist is an artist, she masters the job, and works conscientiously. The first time I got a haircut with distinction, I took great care of my hair, I highly recommend it Thank you
Jana Ramskmar
12.09.2023
Trade Secrets | Burlington Mall
I was applauded today when I went to have my eyebrows threaded at Burlington mall trade secrets. I noticed the technician was doing eyebrows with her mask off and the thread in her mouth. I wanted to have my eyebrows, upper lip and chin threaded. This means I would have my mask off as well. I didn’t feel safe having the services done. I asked the technician if she can keep her mask on during the appointment. The technician refused. She said she cannot do eyebrow threading without having her mask off. I told her that this goes against public health rules. I left the store because I didn’t feel comfortable. When I told customer service that this happened, they said I wasn’t the first person to complain. I’m completely surprised they are still running their store with disregard to Covid rules set by government of Canada.
Haley Pierce
29.07.2023
Trade Secrets | Burlington Mall
Got burnt by the wax during a lip wax. I contacted the company (Trade Secrets) and they gave me the whole spiel- A rep will contact you hun! We are so sorry! Standby and we'll be in touch". That was over a month ago. I still have scarring. All I wanted was a refund or credit (a whopping $9). Instead
David Brown
23.07.2023
Trade Secrets | Burlington Mall
The customer service rep initially tried to accomodate my wife's potential service but instead deliberatly turned her back to answer another customer which in my opinion was ignorant and racist, NEVER TREAT CUSTOMERS DISRESPECTFULY SHAME ON THE MINDLESS ATTITUDE OF THE INDIVIDUALS THAT CHOOSE NOT TO HELP
Megan Pasalic
20.07.2023
Trade Secrets | Burlington Mall
Went to trade secrets in Burlington mall Thursday August 12th. Haven’t had my eyebrows done in a long time so I was super excited. I usually go to trade secrets in Hamilton (limeridge mall) for brow wax so I wasn’t expecting anything out of ordinary. Except this time she burnt my eyebrow with the hot wax. At the time it didnt feel like a burn, it just hurt but I figured I just wasn’t used to the feeling of a wax anymore. As the days progress I now have this red mark on my face and I’m hoping it won’t scar. Disappointed as a professional should know the correct temperature to not harm their clients. She also made them very thin so
Priya Khatri
18.07.2023
Trade Secrets | Burlington Mall
Best experience I have ever had. I had a wonderful haircut by hair dresser HANNAH. She is best, friendly and amazing. She provided best service, good suggestions regarding and beautiful haircut according to my needs. I had eyebrows and wax done by other girl SATVIR. She did an amazing work too. I had zero pain while having services. Staff is really friendly. I am impressed totally. Overall good experience and great customer services. Must visit and get best services
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777 Guelph Line, Burlington, ON L7R 3N2
Trade Secrets | Burlington Mall