PJC Jean Coutu

Outstanding service!!

Its my go to place to buy hair dye. The staff are pretty nice. I'd recommend going there

Best pharmaceutical staff in the area.

Exceptional customer service:)

We were always respected in all Jean Coutu pharmacies but the one in St Sauveur is just the opposite. The staffs are rude and consider themselves superior to their customers with no good reason. We were insulted a third time there today. A lady at the counter was not able to register our lotto ticket although the same was working fine in other places. She decided to fill it some more but in the wrong places. We told her that she made a mistake and she responded by telling us to calm down in a very agressive tone. From now on, will go to Uniprix, 5 minutes closer to our home and avoid Jean Coutu pharmacies at all cost. Respecting customers is a simple basic principle that should not even been discussed.

Everything you need.

Local Jean coutu, clean and friendly staff, hope they have more people at the medication section, so clients don't have to wait that long for picking up the medication. Hope some improvement in the future.

Likely the worst experience I’ve had at a jean coutu. My prescription wasn’t ready despite being given a 5pm pick up time. Only when prompted was the medication put into the queue. The staff was extremely unhelpful or knowledge when I was asking a question about a cold medication. The lab tech male handling part of the process coughed into his hand and wiped his nose into his hand multiple times, in instances I only saw so I would imagine worse is done. I asked another tech to sanitize my medications and she didn’t say anything, no apology/no I’ll address it/ and did a terrible job sanitizing the bottle. We’re at a pharmacy during flu season and to have such terrible habits makes me question the level of incompetence that exists here and how there is no management oversight. I highly suggest a 101 course in proper health safety & pharmaceutical handling measures. Customer service is a topic I wouldn’t suggest approaching yet as I think the material would be too much for this group to grasp. I will never be using this store again. I may have no choice but to change pharmacies even though I’ve been going to Jean Coutu since I was a child. I cannot emphasis how terrible and troubling this experience was. I genuinely hope someone takes this information seriously, we go to pharmacies for treatment, not to be in contact with additional germs and no treatment options.

Always a pleasure to go to this drugstore! Friendly staff, sanitary mesures followed, even a great choice of sweets to satisfy a craving! Keep the good work!!!

Bad service ..you buy thousands of $ of medication monthly and they ask you for 1$ of ice pack for medication..terrible approach.. I will go back to Costco pharmacy the best customer service