Alouette Taxi

Happy to take a cab when I need it but the person who answered the phone sounded so stressed she got me stressed and told me my address didn't exist and hung up on me. I called back and she was annoyed with me because I got the street number wrong, and told me to use my feet instead of a taxi and hung up on me. I called back and she hung up on me again! I finally flagged down a cab and when I told the driver my experience he said I should write in and report it because that lady is rude to everyone including drivers. I didn't write in, however I wonder what kind of operation puts up with that! I hope her neurological problems are resolved soon the poor thing! Bless her, who knows what things go on in people's lives, I hope her life improves and she can relay her happiness into her customer service role.

At 610 pm in front of the dollar tree store I watch a taxi driver park in a spot for handy capped . When said I am handy capped and have a Plack in car . He told we to go fu-k myself and started yelling at me. Should not be dealing with the public, have had good days using this company , but am going to city hall and taxi board

Clean and showed up to get me in record time.:) gills the best driver! I recommend requesting Gill in maple ridge/mission area. He's very nice and likes dogs. As long as they are clean well-behaved and kept on lap

Our cab driver ran stop signs and red lights. He was going 20-30 over the speed limit almost the entire time…I thought I’d was supposed to be a safe right home? Cab #84

Good service and friendly drivers. Usually at the pickup location within 20 minutes.

The driver saw that I am a large man and refused to let me get in the cab. It was minus 10 and windy. I had refused to use Uber and Lyft because I have always been loyal to taxis. But this experience has shown me how important it is to be able to give ratings to individuals. I guess I am now an Uber and Lyft client and taxis have lost the income from one more person

Quick and friendly service. I was getting my vehicle repaired and needed a taxi to take me back to work. The driver was friendly/pleasant. The cab arrived within minutes of calling.

Drivers are very unfriendly and courteousDon’t even help you with your bags etc especially when you’re disabledConstantly can’t find the right address and get rude with you when you tell them they’re at the wrong place

Alouette taxi drivers are super reckless and careless when driving. For years I have heard multiple stories about the horrible service the give and I have experienced it myself. Tonight I almost got into an accident because cab MR 42 cut me off and merged into my lane with no turn signal. He then proceeded to flip me off. It took every good cell in my body not to throw my frosty at him. Don’t take alouette taxi and risk your life getting a crazy driver. This horrible service has been going on for years and management doesn’t nothing about it. please note that the last think i want to do it leave a bad review on a small business but they simply don’t care about their customers. I really do wish I could support this local business but they are just a horrible service. Spend that extra money on an Uber. And to cab MR 42 I hope you you learn to drive and share the road because if not you are gonna cost yourself and maybe someone else’s life.