Country Hills Dentistry

Country Hills Dental has such kind and friendly staff. We have felt welcome and comfortable since we started coming here! Thank you!!

I have had some tooth issues requiring major surgery and other extensive procedures. Dr. Shark's and his assistant Jill have been so reassuring to me. They work so well as a team. I'll never go anywhere else. My sister and her entire family see Dr. Shark's too. He is our family dentist and we are so very thankful for his skill and expertise and his overall kindness. Thank you Dr.Sharkas and Jill.

There's a lot to digest here: I came in for a cleaning and x-rays on which I was not in the chair until after 9:05am, and was done at 9:50am. They billed my insurance for: 7.5 min polish, 30 min scaling, x-rays, plus an extra 15 min scaling I was unaware of. The hygienist also had her machine malfunction during the cleaning too which took over 5 mins to sort out with another hygienist.... So I believe their timing was off slightly. According to the hygienist the dentist was busy and couldn't see me at the end. I was told by her the office would call if there's any cavities. Three weeks go by no phone call, all of sudden I get a text for a May 15th 4pm appointment. Upon calling I was told it was for a filling, one in which I was not aware of nor booked myself, so I was told I would be called back in regards to these issues. Which I was the following day by the owner. (Spoiler there never was a cavity confirmed by a second opinion)After speaking with the owner the explanation I was given was that the hygienist is a temporary hygienist from an agency to cover for an employee that had left recently to another practice due to her living situation. The owner Derek then explained that this doesn't reflect on the office as a whole as she is not employed by them. He then offered me a free whitening which I ended up declining due to the fact I live in Etobicoke and it is not something I need or want.At the end of everything I feel like the decision to not ask your client if they want a temporary hygienist to clean their teeth was a poor business decision, also the fact that they even hired one instead of rescheduling was as well. It also leaves me concerned as to why the Dentist (owner) himself did not make a point in giving me an exam and making sure the temporary employee met their standards - which I never really got a direct answer for as it's his direct responsibility.Update:I went to another dentist to have a proper diagnosis. A place in Oakville... Guess what? No cavities! These guys were prepared to drill into my mouth without even physically checking my teeth by a doctor. The worst part is they keep calling me begging me to update my review... They are lucky I don't report the for suspected insurance fraud.

My new crown is fantastic, Dr Sharkas did a great job. He and His assistant Jill work so efficiently together. I would recommend them for anyone’s dental treatment. Thank you to all of the great staff as well.

Country Hills Dentistry has amazing staff. The front desk is always helpful with booking my appointments and Gen always makes me feel comfortable during my cleanings.

I hadn’t been to the dentist in years and my teeth were very sensitive and I was in a lot of pain. Country Hills Dentistry treated me so nice, was incredibly gentle because they new my pain, they did everything they could to make sure they were doing the proper treatment or procedures and to make sure I was comfortable!! I missed my appointment and they called me to reschedule and made sure I felt that it was okay! %100 recommend !!!

I have been going to Country Hills Dentistry for many years and the staff are always friendly, helpful, knowledgeable and very accommodating.