The Sewing Machine Store Saskatoon

Very helpful and knowledgeable staff. They were well informed about their products and taught me lots before buying a sewing machine.

Friendly staff and great technical service. I have had my sewing machines, of all ages, serviced here. They have a good store for parts and accessories as well as new machines for sale. They even carry fabric!

Poor customer service. I had brought sewing machine from them and it still has a same problem and they did 3,4 times service on it but it has same problem. I had said to them i want to change it but they are very rude. There manager is always not on work. When they want to sell there product they treat us very nicely but after purchase they are not nice, badcustomer service i had ever seen in my life. Please don’t purchase anything from them. If you want to save your money.

Brought my sewing machine in for a tune up. Works so incredibly good! Beautiful! Wonderful and helpful staff!!

I am very impressed with this store and especially with the lady who helped me. I was there yesterday because my presser foot came off and I couldn’t get it back on. She put it back on and showed me several other things that make sewing much easier She was very pleasant - answering all my questions I’m sorry I didn’t get her name I recommend this store to everyone. Such good service

I have always gotten excellent service. Staff very knowledgeable and helpful. If they cant help they get their tech and he is very knowledgeable and if they dont have the answer off top of head they will do the work and find out for you.

The staff are welcoming and help you with what ever you need:) and they fix up old sewing machines so they run as good as new again!

I do not recommend their scissors sharpening. I took a pair of sewing shears, and a smaller pair of embroidery scissors to be sharpened, and both of them were duller afterwards than when I took them in. When I looked at the blades closely, the beveled edge had been ground flat. I took them elsewhere to be resharpened.Thanks for your response Kathy, but as I mentioned, I have already had them resharpened elsewhere, and they are now fine. I have had both pairs of scissors sharpened in the past with no problem. All I can say is these were not tested after you sharpened them because when I tried using the sewing shears to cut cloth a few days after they were sharpened at your store, they kept stopping halfway through the motion of cutting. And the embroidery scissors felt like they were gnawing, rather than cutting the yarn.

My first time dropping off pants to get hemmed. Two girls were busy with customers and didn't even acknowledged me with a simple hello and I will be right there. Both pretended if they ignored me long enough I would go away. 23 minutes before I got a hello or anybody to give a hand. I will never go there again, only reason why I did is because work pays for the hemming there