Party Express

I ordered balloon garland for my son’s birthday party. It exceeded my expectations and I was just wowed! All the guests loved it and I got exactly what I wanted for my boy’s 1st birthday party! The communication was very well maintained from the day I ordered until it was set up. Thank you so much for making my event so elegant ❤️❤️

Happy with the service, price and convenience. We purchased some candles and helium balloons for two birthdays. Came to under $50 and didn't have to pre-order or wait.

I was in yesterday and wanted a Cookie Monster balloon. Of course they had it! They always have exactly what I'm looking for. I've given up on the big box stores. I now live out by Langley/Aldergrove and will go here. I was chatting with them yesterday saying how I've been going for years. It's a great to support a local business that's been there for years and are so knowledgeable!! Long time customer finally getting around to giving them a review of praise they deserve.

Very very very disappointing customer service ,I visit today to this store 6 July at 5:30 and the lady at front was very rude , this was my first visit to the store we ask her for the price of something and she rudely said “you can check at the back of the it” in very rude tone and so many other things like this. Seriously, this was my first and last visit.

Absolutely worst customer service! The woman in the front is simply horrible!0 stars

Huge selection and the staff was lovely. They even offered to help me with all the balloons and walk me to my car. I’ll be back here for all future events and birthdays!

I ordered balloons for my husband's 50th birthday and they turned out exactly as I wanted. They looked so elegant and ordered on Nov 11 and the ballons are still floating on Dec 22. Totally worth the price we paid.

Party express did exactly what I asked for my baby’s birthday party. Price is also very reasonable. I will definitely back in the near future.

If I could give this business 0 stars, I would. Back in June my sister in law hired Party Express for our gender reveal party. She got a custom made balloon made and picked it up the day of our party. Which was 2 hours before our guests were due to arrive. She hadn’t even stepped foot into our house when the balloon popped in our front entrance and the surprise was ruined for 3 of our family members. I called the store back and the owner told me they couldn’t prepare a custom balloon without 24 hour notice, and would not be offering a refund and could only replace it with a simple black balloon. My SIL went back to collect the new balloon. After we popped the balloon at the reveal, we checked our 20 week ultrasound report to confirm that the gender was correct. And low and behold the owner put in the wrong coloured confetti in BOTH balloons. We went back the next day and shared this with the owner and she was not remorseful at all, kept telling me she understood how I felt. She ruined not only a special day that I will never get back in my life, but my husbands birthday as well. She did offer us our refund, and that I am happy about. However, the customer service in this business is lacking. I would never recommend this business to anyone. And after reading all of these bad reviews, I guess we should have known better to trust someone like this with something so special. To the owners, I hope you never do this to anyone else in the future ever again. And you truly feel sorry about what you did to me and my family during such a special moment

Despite all the negative reviews here I had an excellent experience. The lady was very helpful and straight to the point. Balloons were delivered on time and it looked fantastic!! Thank you so much party express. You guys are awesome!