Roy's Repair

Excellent mechanic, very experienced and knowledgeable

Complete waste of 4 months time and $150.00. Since Roy has years of experience I assumed he would be able to repair the carbs on my 1983 KZ440. The bike was running and ride-able when I brought it to him in May 2016. It just had a 'stumble' to it and took forever to warm up. It was as if the bike went into a black-hole: Roy was never proactive in communication. I had to call and/or stop by many times before I could get any answers from him. He initially charged $150.00 for a 'complete evaluation with recommendations' which was littered with useless information such as 'carbs need work' and 'strange noise from the rear'. Nothing specific and no detailed repair estimate was given. I stuck with him thinking that he was difficult to work with but would know his stuff. By July nothing had been done other than the carbs were removed from the bike. By August the carbs had been cleaned and 'tuned up' and back on the bike but it was a very small improvement: still having issues. I was brushed off, ignored and to a some degree berated too many times at that point. He then told me we can fix it for $600" but still wouldn't tell me exactly what was wrong. When I questioned him on it and said I wasn't going to pay that we came to an agreement that he would put the bike back together and charge only the $150 initial fee. I bought this bike in May for my son who's in college out of state and he and I were going to ride around Minneapolis together during the summer. That plan was nearly squashed by Roy but I bought a second bike for my son in June to ride while the KZ440 was stuck in "Roy's Tar Pit".End of story: I sold the KZ440 to a 20 yo college student friend of my son who was able to take the carbs apart himself and make the repair

I took my Ducati to Roy’s for some simple work after I hadn’t ridden in almost two years. They did excellent work and pointed out things I wouldn’t have thought to check (such as draining the old fuel from the tank and replacing it). Without me asking (and without charge) they also washed it and filled the tires.I would definitely recommend them.

Excellent work. However they're swamped in the summer and it can be almost impossible get an appointment. Sometimes it can take a month or more to get your bike back but the work is solid. I had a bike that had its entire front end redone (hit a 9-point buck at 50 mph) several years ago. Ran beautifully ever since.

Roy did a great job turning this previously neglected and abused project bike into a joy to ride. Excellent carb work!

Very knowledgeable mechanic who helped a fellow rider and said 'pay it forward'Was traveling in a cross-country trip and visiting friends in Minnie. Bike was acting up, and he was the closest shop. He stopped what he was doing to help and sent me on my way.

People are really nice, but they can't get my debit card to work in their own ATM. Reset PIN, new debit card, still won't work. Maybe time for a new bank.

Roy has a beautiful collection of vintage bikes and at least 4 stands to work on yours. He does quality workmanship and very reasonable prices. He did my 2002 katana tires replacement, cleaned the hubs, and balanced.

The bottom line is, these guys really care, and they're never looking to upsell you. I was pleasantly surprised when they reached out a week after the work was done just to how everything is running. Like any good (in demand shop) temper turn time expectations during peak season.That said, they're still quite fast so long as parts are available. Will 100% be going back!!!

Brought my motorcycle in for a flat tire and they got it in same day. Super knowledgeable and kind, felt very confident leaving my bike there. They’ve got a repeat customer!!