Dixon’s Car and Truck Rental

Went to rent a car. Told me they had a vehicle for me. Took my Drivers license and credit card info. So I told my ride there that I was all set. Then they turn around and tell me that they don’t have a vehicle for me. Luckily I live in Brockville or I would have been stranded. Totally unprofessional. Poor service. Don’t waste your time or your money. Go to Enterprise. Now that I’ve read the reviews I’m glad I didn’t give my business to this place. Sounds like nothing but a headache. Nice reply. Felt that I was under the influence? No wonder you get bad reviews. I neither drink or use drugs of any kind for you to deem me under the influence. Read the reviews before you decide to rent from here. Enterprise is right up the road. Rented a car from them last week and had a great experience. The only reason I went here was because Enterprise had no vehicles at the time. Hmmm. Enterprise has no cars to rents. I wonder why that is? Oh that’s right because they’re a professional company. Not one who makes false accusations about their potential clients. Thank you for the laugh. If you’re looking to go to a comedy club and get a good laugh then head on down to Dixons. Lol

VERY accommodating, clean, friendly service. They were so helpful on the phone, and the car was in great condition. They showed us where to night drop the keys and made every effort to help us with the car rental. SUPER happy we went with them!! Thank you for the extra ride to the train as well, such a lovely offer from your great staff.

First time customer of Dixon car rentals, needed a vehicle when my vehicle went for repairs. I’m the kind of person who worries always about being overcharged or ripped off and they put all my worries at ease. The rental process was easy and painless and if I had an issue or question they were happy to help.

Have rental there a number of times with no problems. Great people and great prices. Would recommend to anyone who rents a vehicle.

Completely horrible, called for a week straight saying my rental doesn’t have AC; is due for oil change and brakes needs changed, it seems if you go threw insurance for a rental this isn’t the place to go, your treated as low priority, all I’m asking for is a different rental that has AC. If I could give negative stars I would.

Secured a rental from Dixon's Car and Truck Rental by way of email as it was after hours. The following morning, I received a very courteous call confirming my rental and provided the necessary information to ensure both parties were aligned.Really appreciated the professionalism, the clean car and full tank of fuel upon pick up. Nice work everyone and will be sure to rent again from Dixon's in Brockville! ELJ

I am Italian and I speak English badly, I am not used to leaving reviews, but this time above all to help the unfortunates who will go to these irresponsible individuals I really have to do it. If it were possible I would have left 0 stars. We rented a car for 15 days, and to drive around 3,500 kilometers, almost double the normal cost of a rental, but okay, I'm not here to argue about the price since I knew it in advance. We were given a NISSAN ROGUE BLACK"

I was rented a vehicle at a reasonable price that was covered in dents and scratches all over the vehicle. I thought that was why it was a reasonable rate to rent. Unfortunately it was just a cover. as allegedly some other dent showed up and I got charged almost a thousand dollars to fix a vehicle that was a mass of imperfections. I would defintely take the extra effort and just go to enterprise rentals down the street rather then risk being ripped off.

$333 for one day rental. They said we had to pay for 2 days rental even though we didn't need it. We have used other rental companies in brockville and never had to pay for days we didn't need it or have it. Won't ever go back. Husband said they are not even nice people to deal with.

Should have went to Enterprise. Ended up spending $569 to have a Nissan Altima for 8 days. Enterprise would have been $313 unlimited mileage. I could live with the price since I kept having to add rental days because I wasnt sure when my car would be out of the shop. This was the first time i rented from Dixons. I had no idea how strick they are with return times. The car was due back at 1:40 pm. Brought it back at 3:30. Charged me for an extra day. Manager wouldnt do anything when I explained I didnt realize how strick the return times were. I explained that I spent $569 to rent the car for 8 days. Didnt care! I'll never rent a car from them again. Also charge you 16 cents a km after 200 km a day max