Primo Heat Inc.

My furnace broke down in the morning, and I called Primo Heat. Best decision ever. From diagnosis to the installation, their service was absolutely top notch. They provided different options explaining each one clearly, and were quick to schedule the service. We now have an amazing new Lennox furnace that is purring! I couldn't believe how quickly they were able to get my home heated after the sudden breakdown of our furnace. I highly recommend Primo Heat!

Shane Leslie Braddick highly recommends Primo Heat. When I called to book an appointment I was greeted by a professional positive polite experience from Jen. Dave’s team was very professional and payed attention to detail regarding my Furnace, Heat Pump, Hot Water on Demand and Fireplace repairs and serving. Shane Leslie Braddick’s next replacement of equipment will definitely be directed Daves way. First Class!

We had our furnace and tankless water heater installed late 2021, fantastic service! Just had the furnace serviced, very flexible scheduling, very professional and knowledgeable technicians. Took the time to show me a maintenance item on the water heater even though that was not the appliance they were servicing. Thanks so much!

I called Primo Heat Inc. on a Monday, due to a problem with my older Sears Installed Heat Pump (>13 years old). Primo techs came to the house on Tuesday and not only diagnosed the issue but were able to repair it in the same day.... Less than 24 hours from the original inquiry for help.Fantastic Service, Intelligent and Courteous. Highly recommend and will most certainly use them again.. should I ever need.Thank you Primo

They came by to my house within a few days of contacting them and received a quote that same day. Booked for an appointment to install the A/C unit and Dave stayed to make sure eveything was in working order. I recommended to friends and they used them as well and as satisfied as we are.

Last year in the heatwave we had a down drafting exhaust flue for our furnace and hot water tank. We reached out to 4-5 different company’s and Primo called us at 7pm at night asking if we got it figured out and tried to offer up some over the phone solutions. The furnace was a 1981 original unit slowly on its way out.We had Primo install a Navien Tankless hot water system and a Lennox furnace. They were on time and not insanely overpriced. They managed to use the existing exhaust flue for the exhaust piping up through the roof so there was only one set of holes going through the siding. They were in and out within the day and the furnace was perfect throughout the winter months.We had them come out just now for yearly maintenance and to see if it could be tweaked a bit on the fan cycle power. The tech was early, clean, professional and helpful (we’ll be dropping down to 10/11 Merv filters instead of the 13’s”)I would recommend primo heat to anyone in the Fraser Valley they’re great to deal with from start to finish. 100% fantastic local small business

From my first call to inquire about services, to paying the invoice, Primo Heat went above and beyond!They made me feel valued as a customer, the guys who performed the work, were friendly and courteous. They listened to my needs and got the job done as discussed.Would recommend Primo Heat to anyone needing a HVAC contractor!

Excellent service. Super fast and friendly technician Mitch. Thank you. He gave some good tips on what to do in the future to keep my furnace running. It was very appreciated. I fully recommend Primo Heat Inc. A+

My wife and I were updating our home in mission and wanted to have a central air system installed. I called some heating companies and did not get the information I requested. After calling Primo Heat and speaking with Dave we had his team come out to give us an estimate. I can not say enough about the quality and service of this company. As soon as we agreed to his great price his team Was at the house installing our new system. They went over an above what we asked of them and would highly recommend Primo Heat for any heat or A/C job you have . THANKS GUYS !!!

I have been using Primo Heat for the last 7 years, Dave and his crew are very professional, knowledgeable and do impeccable work. I wouldn't trust anyone else to service my HVAC and A/C system. The first time I used them was after a very well known company came to service my furnace and deemed it unsafe, red tagged the furnace and shut off the gas in November no less. I took a chance and called Dave at Primo for a second opinion, he found the issue and saved the furnace which lasted another 7 years. I then had them install A/C and a year later they installed a new Furnace and How water on demand system. I now have a very efficient and dependable system that will last 20 plus years.I was given many options for my HVAC system to suit many budgets, the different options were all sourced by Primo and well presented so I could make an informed decision. Thanks goes out to Dave, Jennifer, Jordan and their crew of Primo Heat. Don't hesitate to give them a call, you won't regret it.